Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Nicholas Kilborn

FedEx:Ground
OCEANSIDE,CA
7
years of professional experience

Detail-oriented package handler with strong skills in logistics and warehouse safety. Proven ability to enhance package handling efficiency and maintain a clean, secure work environment.

Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Work History

Package Handler

3 Years
FedEx:Ground | 07.2023 - Current
  • Operated package scanning equipment to ensure accurate tracking and delivery.
  • Sorted and organized packages according to destination for efficient processing.
  • Collaborated with team members to maintain a safe and productive work environment.
  • Monitored workflow processes, identifying areas for improvement in efficiency.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Maintained clean, orderly work environment free of hazards.

Overnight Stocker and Cashier and Sales Person

1 Year 7 Months
BigLots | 12.2021 - 07.2023
  • Organized merchandise on shelves to ensure optimal product placement and visibility.
  • Collaborated with team members to efficiently restock inventory during overnight shifts.
  • Operated forklifts and pallet jacks for safe and effective material handling.
  • Monitored stock levels and reported discrepancies to maintain accurate inventory records.
  • Implemented improved shelving techniques, enhancing accessibility for customers and staff.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Greeted store customers and discussed needs.
  • Picked and packed order items.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.

Drive Thru Cashier

7 Months
Carls Jr | 04.2020 - 11.2020
  • Processed customer orders efficiently, ensuring accuracy and timely service during peak hours.
  • Managed cash register operations, maintaining balanced drawers and handling transactions with precision.
  • Assisted in training new team members on drive-thru procedures and customer service best practices.
  • Enhanced customer satisfaction by providing prompt and courteous service in a fast-paced environment.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Assisted customers with menu items and accurate order fulfillment.
  • Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked with floor team and managers to meet wide range of customer needs.

Package Handler

1 Month
FedEx:Ground | 11.2019 - 12.2019
  • Assisted in training new employees on operational procedures and safety protocols.
  • Implemented best practices to enhance package handling and reduce damage rates.
  • Conducted regular inspections of equipment to ensure proper functioning and compliance with safety standards.
  • Coordinated with management to streamline operations and improve overall productivity metrics.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Communicated with supervisors about delays or other issues with shipments.

Education

High School Diploma

Oceanside Highschool | Oceanside CA | 06-2018

Skills

Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Adaptable to change
Package loading
Willing to learn
Attention to detail
Critical thinking
Inventory organization
Data entry
Logistics

Languages

English
Native or Bilingual

Timeline

Package Handler

FedEx:Ground
07.2023 - CurrentRead More

Overnight Stocker and Cashier and Sales Person

BigLots
12.2021 - 07.2023Read More

Drive Thru Cashier

Carls Jr
04.2020 - 11.2020Read More

Package Handler

FedEx:Ground
11.2019 - 12.2019Read More

Oceanside Highschool

High School Diploma
Read More
Nicholas Kilborn