Nicholas Kilmer
Auburn,NY
Summary
Seasoned Territory Manager, Warehouse Manager, Regional Manger and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering many years of experience in sales. Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in many products and current market trends. Over Many years of sales and business development success. Hardworking and passionate job seeker with strong organizational skills eager to secure the Director of Warehouse and Distribution position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Territory Manager
United Auto Supply Inc.
06.2019 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Managed over 500 accounts within Ny,Pa,Oh territory.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Managed accounts to retain existing relationships and grow share of business.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
- Facilitated business by implementing practical networking techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Communicated product quality and market comparisons by creating sales presentations.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar contract sales.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
Regional Manager
United Auto Supply Inc.
06.2019 - Current
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 35 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Grew market share by building strong vendor network and customer-oriented retail store and services.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed vendor network of contacts to drive down costs and increase revenues.
- Launched over 8 new locations through effective management of property acquisitions and construction and financial planning.
- Developed promotional plans to complement national sales initiatives.
- Boosted brand growth by devising strategic network and marketing tactics.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Developed brand expansion initiatives across sales, marketing and advertising campaigns.
- Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below 10%.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Modernized over 35 facilities by implementing national facility enhancement programs.
- Spearheaded market expansion plans for senior leadership.
- Improved customer experience by creating custom showrooms across retail locations.
- Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
- Defined locations, dealers and investors to drive product sales and foster brand expansion.
- Elevated market penetration to generate $ 800M in gross annual revenue from auto parts sales.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Supervised 35 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize performance improvement strategies.
- Generated financial and operational reports to assist management with business strategy.
- Modeled best practices for sales and customer service.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Established territory boundaries and distribution routes to maximize service quality.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
Warehouse Manager
United Auto Supply Inc.
06.2019 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Developed safety programs to protect workers and reduce injuries.
- Developed comprehensive staff training program to improve employee performance and morale.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted research to address shipping errors and packaging mistakes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Integrated warehouse operations with existing and new business processes.
- Reviewed established business practices and improved processes to reduce expenses.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Promoted brand at industry events and through ongoing networking efforts.
- Prospected for leads to build pipeline and convert to sales opportunities.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%"
Warehouse Manager
Lootens Distributing
07.2007 - 12.2010
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
High School Diploma -
Auburn High School
Auburn, NY06.2007
Skills
- Reading Comprehension
- Staff Evaluations
- Customer Engagement Strategies
- Adobe Systems Adobe Acrobat
- Scheduling Software
- Operation and Control
- Inventory Software
- Adobe Systems Adobe ActionScript
- Discount Rate Requirements
- Discount Planning
- Microsoft Excel
- Operating Procedures and Policies
- Sales Quota Management
- Google Sites
- Plan Sales
- Microsoft Exchange
- Monitoring
- Negotiation
- Mathematics
- Writing
- Speaking
- Instructing
- Dropbox
- Goals and performance
- Improvement planning
- Order management
- Staff Management
- Administrative ability
- Territory Management
- Operations
- Vendor management
- Systems and software programs
- Product and service sales
- New Business Development
- Strategic planning
- Coaching and mentoring
- Accomplished manager
Timeline
Territory Manager
United Auto Supply Inc.
06.2019 - Current
Regional Manager
United Auto Supply Inc.
06.2019 - Current
Warehouse Manager
United Auto Supply Inc.
06.2019 - Current
Warehouse Manager
Lootens Distributing
07.2007 - 12.2010
High School Diploma -
Auburn High School
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