Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Kostecki

Spencer

Summary

Dynamic Shift Supervisor at Panera Bread with expertise in cash handling and a strong focus on customer satisfaction. Successfully trained new employees and enhanced team productivity through effective task delegation. Recognized for resolving customer complaints with thoughtful solutions, ensuring high standards of service and quality in daily operations.

Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills in an Accounting role.

Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.

Developed leadership and coordination skills in fast-paced, customer-service-focused environment. Expertise in managing teams, resolving conflicts, and ensuring efficiency through effective task delegation and operational oversight. Seeking to transition into new field, leveraging strong organizational and communication abilities to contribute to new team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Panera Bread
12.2021 - 07.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Education

MBA - Accounting

Baldwin Wallace University
Berea, OH
05-2028

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Certification

  • Serv-Safe, Panera Bread - 2 weeks

Timeline

Shift Supervisor

Panera Bread
12.2021 - 07.2023

MBA - Accounting

Baldwin Wallace University
Nicholas Kostecki