Nicholas Kraft
Fergus Falls,MN
Summary
Highly-motivated, with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised or within a team and quickly mastering new skills. Well rounded in Facilities Management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance and Utilities Manager/Master Plumber
North Dakota State College of Science
Wahpeton, North Dakota
09.2023 - Current
- Implemented new technologies to streamline operations, improve equipment efficiency, and improve customer service.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitor and manage campus utility usage and budget.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions.
- Resolved customer complaints and issues promptly, maintaining a positive department image.
- Lead a team of 15 employees, with 6 direct reports, ensuring high productivity and excellent customer service.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- State Energy Grant Procurement
Systems Lead/Master Plumber
North Dakota State College Of Science
Wahpeton, ND
11.2014 - 09.2023
- Supervised staff and evaluated work performance through empowerment leadership.
- Scheduled repair jobs according to customer needs.
- Install, repair and maintain piping systems, fixtures and equipment in resident halls and academic buildings..
- Verified that installations comply with local building codes and safety regulations.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Maintained safe workplace for employees and personnel during projects.
Building Services Supervisor
North Dakota State College Of Science
Wahpeton, ND
11.2012 - 11.2014
- Resolved customer complaints regarding building service issues in a timely manner.
- Ordered supplies as needed for efficient functioning of the department.
- Organized special events such as conferences or meetings within the facility premises.
- Provided guidance to employees regarding best practices for cleaning procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees.
- Created work crew schedules and delegated assignments.
- Communicated with distributors to acquire necessary equipment.
Plumbing Maintenance
North Dakota State College of Science
Wahpeton, ND
11.2010 - 11.2012
- Repaired or replaced defective equipment parts using hand tools and power tools.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Located clogged drains using cameras or ultrasonic locating devices.
- Determined the cause of plumbing problems through visual inspections or use of diagnostic tests.
- Cut openings in walls or floors to accommodate pipe installation.
- Responded promptly to emergency calls regarding broken and leaking pipelines.
- Installed supports from ceiling joists to secure pipes in place.
Journeyman Plumber
Robert Gibb and Sons
Fargo, North Dakota
11.2008 - 11.2010
Education
Certificate - Plumbing Technology
North Dakota State College of Science
Wahpeton, ND05.2005
2 Year Diploma - Carpentry
Minnesota State Community And Technical College
Moorhead, MN05.2003
High School Diploma -
Minot High School
Minot, ND05.1996
Some College (No Degree) -
Minot State University
Minot, NDSkills
- Invested Leadership
- Codes Compliance
- Equipment Monitoring
- Emergency Response
- Staff Management
- Troubleshooting
- Adaptable Learner
- Forward Thinker
- Blueprint Reading
- Construction Management
- 7 Habits of Highly Effective People facilitator for the NDSCS Leadership Academy
Certification
- Master Plumber License - 2022
- NDSCS Leadership Academy Graduate - 2018
- APPA Leadership Attendee - Certificates:
- Individual Effectiveness
-Interpersonal Effectiveness
-Managerial Effectiveness
-Institutional Effectiveness
- Staff Senate President
Accomplishments
- As Staff Senate President- I spearheaded an effort with the foundation to create an endowment scholarship for the dependants of NDSCS staff and faculty.
- Completion of Leadership Academy training through the Association of Physical Plant Administrators (APPA)
- Completion of the NDSCS Leadership Academy
Affiliations
- I was the Fergus Falls youth wrestling head coach from 2013-2020. In this time I focused on building relationships with families and took a underachieving program of 23 wrestlers to a successful program of 75 wrestlers.
- I serve as a 9th grade boys youth group leader at my church.
Timeline
Maintenance and Utilities Manager/Master Plumber
North Dakota State College of Science
09.2023 - Current
Systems Lead/Master Plumber
North Dakota State College Of Science
11.2014 - 09.2023
Building Services Supervisor
North Dakota State College Of Science
11.2012 - 11.2014
Plumbing Maintenance
North Dakota State College of Science
11.2010 - 11.2012
Journeyman Plumber
Robert Gibb and Sons
11.2008 - 11.2010
Certificate - Plumbing Technology
North Dakota State College of Science
2 Year Diploma - Carpentry
Minnesota State Community And Technical College
High School Diploma -
Minot High School
Some College (No Degree) -
Minot State University
- Master Plumber License - 2022
- NDSCS Leadership Academy Graduate - 2018
- APPA Leadership Attendee - Certificates:
- Individual Effectiveness
-Interpersonal Effectiveness
-Managerial Effectiveness
-Institutional Effectiveness
- Staff Senate President
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