Nicholas Krautner
Cape Coral,FL
Summary
Dynamic professional with a robust background in insurance sales and client relationship management, notably at Colonial Life. Excelled in optimizing processes and enhancing client satisfaction through tailored insurance solutions and exceptional service. Demonstrated expertise in insurance product knowledge and account management, with a proven track record of improving operational efficiency and fostering teamwork.
Overview
25
25
years of professional experience
Work History
Licensed Insurance Agent
Tiffany Miranda
02.2019 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Production Controller
Office of Personnel Management DOD
08.2004 - 01.2018
- Increased output by identifying bottlenecks and implementing effective solutions for process optimization.
- Prepared job order documents and gave timely approvals.
- Monitored inventory use and adjusted inventory control techniques.
- Reviewed job orders and adjusted schedules for timely delivery.
Light Wheel Vehicle Mechanic
Michigan Army National Guard
06.2000 - 12.2017
- Reduced downtime by implementing preventive maintenance programs for clients'' fleet operations.
- Conducted test drives post-repair activities to verify successful resolution of identified issues while also making adjustments as needed based upon findings gathered during these evaluations.
- Streamlined workflow by maintaining an organized and clean workspace, adhering to safety regulations.
- Maintained detailed records of repair work completed, facilitating accurate billing processes for customers.
- Assisted in creating a positive work environment by promoting teamwork among colleagues and fostering open communication channels within the workplace setting.
Education
Associate of Arts - Accounting And Finance
University of Phoenix
Tempe, AZ04-2008
Skills
- Insurance sales expertise
- Insurance product expertise
- Client relationship management
- Client account management
Timeline
Licensed Insurance Agent
Tiffany Miranda
02.2019 - Current
Production Controller
Office of Personnel Management DOD
08.2004 - 01.2018
Light Wheel Vehicle Mechanic
Michigan Army National Guard
06.2000 - 12.2017
Associate of Arts - Accounting And Finance
University of Phoenix
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