Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lallave

Philadelphia,Pennsylvania

Summary

I am a dedicated leader with experience in the hospitality and food service industry. Proven track record of providing exceptional customer service, anticipating needs and delivering excellent results. Ability to work under pressure and handle multiple tasks simultaneously with a positive attitude. Very detail oriented with excellent communication and interpersonal skills. Can be heavily relied on to get anything done and get it done right. Will make an immediate impact no doubt.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Target
Logan Township, NJ
08.2023 - Current
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Assembled orders according to customer requests.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Transported goods to designated areas within the warehouse facility.
  • Followed established guidelines for picking orders accurately.
  • Organized warehouse space for efficient storage of products.

Server Shift Leader

topgolf
Philadelphia, Pennsylvania
04.2022 - 08.2024
  • Complied with company standards and policies, setting example for team members
  • Worked cooperatively with teams to accomplish business goals and objectives
  • Held team members accountable during shift by effectively coaching to improve performance
  • Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift
  • Managed store closing and opening procedures to ensure safety and security.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Worked with management to coordinate special functions and events.
  • Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
  • Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.
  • Ensured customer satisfaction and handled customer complaints in a professional manner.

ASSOCIATE

panera bread
Philadelphia, Pennsylvania
06.2021 - 04.2022
  • Stored and rotated food products properly, maintaining freshness
  • Cooked food according to recipes set by establishment
  • Portioned food before cooking according to standard portion sizes and recipe specifications.

CATERING CHEF

Catering Kitchen
Tampa, Florida
08.2019 - 08.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
  • Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer
  • Performed prep work such as chopping vegetables or marinating meats prior to service hours
  • Maintained high levels of cleanliness and organization within the kitchen environment
  • Assisted in developing budgets for purchasing equipment, food costs and labor costs
  • Demonstrated an exceptional ability to multi-task by preparing multiple dishes simultaneously
  • Employed excellent time management skills when preparing meals under tight deadlines
  • Efficiently managed large scale cooking projects with minimal supervision from head chef.

Education

HIGH SCHOOL DIPLOMA -

george washington
06.2022

Skills

  • Safe Work Practices
  • Work Delegation
  • Conflict Resolution
  • Regulatory Compliance
  • Effective Listening And Communication
  • Team Motivation
  • Customer Service
  • Strong Leadership
  • Cool under pressure
  • Problem-Solving
  • Teamwork and Collaboration
  • Continuous Development
  • Conflict and complaint resolution

Timeline

Warehouse Worker

Target
08.2023 - Current

Server Shift Leader

topgolf
04.2022 - 08.2024

ASSOCIATE

panera bread
06.2021 - 04.2022

CATERING CHEF

Catering Kitchen
08.2019 - 08.2020

HIGH SCHOOL DIPLOMA -

george washington

Similar Profiles

CREATE PROFILE
Nicholas Lallave