Professional Summary
Overview
Work History
Education
Skills
Timeline

Nicholas Lawrence

WFS Worldwide Flight Services
Philadelphia,PA
10
years of professional experience

Dynamic professional with extensive leadership experience at WFS Worldwide Flight Services, excelling in operations management and team supervision. Proven track record in enhancing safety and efficiency, leveraging strong skills in security and Microsoft applications. Successfully improved cleanliness standards by 20%, demonstrating effective management and communication abilities. Skilled in fostering productive work environments and achieving organizational goals.

Work History

Cleaning Supervisor

2 Years 3 Months
WFS Worldwide Flight Services | 07.2024 - Current

Responsible for overseeing the cleanliness and service of aircraft to ensure planes are safe, clean, and ready for departure.

•Supervised and assigned cleaning crews to aircrafts.

•Inspected completed work for cleanliness, quality, and safety.

•Ensuring employees follow company, OSHA, airport, and airline procedures.

•Managing staffing, breaks, attendance, and shift coverage.

•Maintained supplies, equipment, and proper PPE usage.

Residential Aide

1 Year 2 Months
ACTS Homeless Shelter | 04.2023 - 06.2024
  • Monitored resident safety and responded promptly to behavior concerns and facility incidents.
  • Supported intake process by gathering resident information and explaining shelter guidelines.
  • Assisted residents with daily routines, meal coordination, and access to essential services.
  • Documented observations, incidents, and shift activities in required logs and reports.

Lead Sales Associate

3 Years 5 Months
Michaels Arts and Crafts | 10.2020 - 03.2024
  • Led daily sales floor operations, ensuring merchandise availability and organized customer shopping experience.
  • Trained new associates on register procedures, stockroom routines, and store service standards.
  • Assisted customers with product selection, project ideas, and special order inquiries.
  • Replenished inventory, recovered sales floor, and maintained accurate shelf presentation.

Asset Protection Officer

6 Months
Turn7 Liquidation | 04.2020 - 10.2020
  • Monitored sales floor and entrance areas to deter theft and suspicious activity.
  • Reviewed CCTV footage to identify policy violations and loss prevention concerns.
  • Conducted routine patrols throughout store to support asset protection and customer safety.
  • Documented incident reports and communicated findings to management promptly.

Kitchen Manager

1 Year 8 Months
Nicks Roast Beef | 07.2018 - 03.2020
  • Supervised kitchen operations to maintain food quality, service flow, and daily readiness
  • Coordinated prep, cooking, and line coverage to support consistent order completion
  • Enforced sanitation procedures and food safety standards across workstations
  • Trained kitchen staff on recipes, portion control, and equipment use

Line Cook

3 Months
Hooters | 04.2018 - 07.2018
  • Prepared menu items according to Hooters recipes, portion standards, and ticket instructions.
  • Maintained clean, sanitized workstations, equipment, and cooking surfaces throughout shift.
  • Organized ingredients, supplies, and prep items to support fast kitchen workflow.
  • Monitored food quality, temperature, and presentation before sending orders.

Stocking Associate

1 Year 9 Months
Walmart | 05.2016 - 02.2018
  • Unloaded merchandise and stocked shelves according to Walmart planograms and replenishment priorities.
  • Rotated inventory to maintain product freshness and support accurate shelf presentation.
  • Zoned aisles to keep sales floor organized, recover merchandise, and improve shopping experience.
  • Verified item locations using handheld scanners and backroom inventory systems.

Education

Associate of Science - Military Sciences

Morgan State University | Baltimore, MD | 05-2016

Majored in Military Sciences under an Army ROTC Officer Scholarship

Minored in Business Operations

High School Diploma

Milford Mill Academy | Baltimore, MD | 06-2014

Skills

Managing
Leadership
Microsoft Application
Security

Timeline

Cleaning Supervisor

WFS Worldwide Flight Services
07.2024 - CurrentRead More

Residential Aide

ACTS Homeless Shelter
04.2023 - 06.2024Read More

Lead Sales Associate

Michaels Arts and Crafts
10.2020 - 03.2024Read More

Asset Protection Officer

Turn7 Liquidation
04.2020 - 10.2020Read More

Kitchen Manager

Nicks Roast Beef
07.2018 - 03.2020Read More

Line Cook

Hooters
04.2018 - 07.2018Read More

Stocking Associate

Walmart
05.2016 - 02.2018Read More

Morgan State University

Associate of Science from Military Sciences
Read More

Milford Mill Academy

High School Diploma
Read More
Nicholas Lawrence