Nicholas Le
ROSEVILLE,CA
Summary
Adept at streamlining operations, I enhanced order processing efficiency at Nordstrom by implementing innovative packing systems, leading to a notable increase in customer satisfaction. My expertise spans from backend development to advanced data management.
Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping staffs and customers satisfied with fast, accurate deliveries.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fulfillment Staff
Nordstrom
08.2022 - Current
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Assisted in inventory management processes, contributing to accurate stock levels and reducing shortages.
- Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
- Ensured secure packing for all orders, minimizing damage and maximizing customer satisfaction.
- Conducted quality checks on products, maintained a high level of accuracy, and minimized order discrepancies.
- Demonstrated leadership skills by assisting in training new team members and coordinating with team leaders on daily tasks.
- Delivered excellent service by accurately fulfilling orders and addressing customer needs with attention to detail.
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UT03-2025
Skills
- Shipping and receiving
- Stock replenishment
- Warehouse Operations
- Warehouse Safety
- Quality Control
- Work order processing
- Barcode scanning
- Attention to Detail
- Decision-Making
- Customer Service
- Motivated Team Player
- Teamwork and Collaboration
- Dependable and reliable
Accomplishments
- Resolved product issue through consumer testing.
Certification
- CompTIA A+ Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fulfillment Staff
Nordstrom
08.2022 - Current
Bachelor of Science - Computer Science
Western Governors University
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