Nicholas Lee
Tigard
Summary
Tea Barista at T4 Tea For U with expertise in beverage preparation and exceptional customer service. Proven ability to enhance guest experiences through product knowledge and effective communication. Skilled in team collaboration and staff training, optimizing workflow during peak hours while maintaining high-quality standards and cleanliness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tea Barista
T4 Tea For U
07.2021 - Current
- Crafted high-quality tea beverages using specialized brewing techniques and equipment.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Provided exceptional customer service, enhancing guest experience through product knowledge and recommendations.
- Collaborated with team members to optimize workflow during peak hours, ensuring timely order completion.
- Trained new staff on tea preparation methods and customer interaction protocols, fostering a cohesive team environment.
- Monitored equipment functionality, performing regular maintenance to uphold quality standards in beverage preparation.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Science - Information Technology
Oregon Institute of Technology
Klamath Falls, OR06-2026
Skills
- Beverage preparation
- Customer service
- POS system operation
- Team collaboration
- Staff training
- Workflow optimization
- Quality control
- Cleanliness standards
- Product knowledge
- Conflict resolution
- Communication skills
- Inventory management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Certification
- Food and Health Safety License - 2021-2026
Languages
English
Native or Bilingual
Timeline
Tea Barista
T4 Tea For U
07.2021 - Current
Bachelor of Science - Information Technology
Oregon Institute of Technology