Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lewallen

Goshen,IN

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Owner / Worker

OWETI
08.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Worker

Kroger's Grocery
03.2023 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated equipment and machinery safely to prevent accidents.
  • Restocked items on shelves and bins to keep inventory available.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Organized inventory systematically for easy access.
  • Maintained proper storage for raw materials and finished products to prevent spoilage and damage.

Project Manager /Sales Representative /Customer Service Representative

Finished Edge, LLC DBA BriMar Wood Innovations
03.2015 - Current
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Monitored project progress, identified risks and took corrective action as needed.

Data Entry Manager /Quality Manager /Production Worker

Finished Edge, LLC DBA BriMar Wood Innovations
03.2015 - Current
  • Provided daily supervision, feedback and oversight to direct reports and orders.
  • Audited production reports, tracking data entry and processing errors.
  • Organized and updated databases, records and other information resources.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office and meetings for staff and clients.
  • Participated in conference calls with management to discuss department updates and strategies.
  • Created organized filing system to manage department documents.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Production Worker

Masterbrand Cabinets, Inc.
01.2012 - 03.2015
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Sandwich Artist

SUBWAY®Restaurants
02.2011 - 01.2012
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

No Degree - General Studies

Manchester University
North Manchester, IN

High School Diploma -

Goshen High School
Goshen, IN
05.2010

Skills

  • Project Management
  • Project Planning
  • Project Tracking
  • Technical Support
  • Productivity Improvement
  • Document Management
  • Project Scope
  • Customer Relations Specialist
  • Advanced Problem Solving
  • Team Bonding
  • Client Rapport
  • Client Relations
  • Decision Making
  • Time Management
  • Continuous Learning
  • Creative Thinking
  • Team Leadership
  • Conflict Resolution
  • Quality Assurance
  • Process Improvement
  • Influencing Skills

Timeline

Owner / Worker

OWETI
08.2023 - Current

Worker

Kroger's Grocery
03.2023 - Current

Project Manager /Sales Representative /Customer Service Representative

Finished Edge, LLC DBA BriMar Wood Innovations
03.2015 - Current

Data Entry Manager /Quality Manager /Production Worker

Finished Edge, LLC DBA BriMar Wood Innovations
03.2015 - Current

Production Worker

Masterbrand Cabinets, Inc.
01.2012 - 03.2015

Sandwich Artist

SUBWAY®Restaurants
02.2011 - 01.2012

No Degree - General Studies

Manchester University

High School Diploma -

Goshen High School

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