Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lilly

Bakersfield,CA

Summary

Dedicated server and bar back with proven customer engagement skills and over 3 years of dynamic experience in customer focused roles. Recognized for positive attitude and effective team collaboration, consistently enhancing customer experiences during peak service times. Results-driven professional with a strong focus on customer satisfaction and timely service delivery, seeking to leverage skills in a dynamic restaurant or bar environment. He brings a positive and proactive approach to team environments, aiming to improve customer satisfaction and foster a welcoming environment.

Overview

3
3
years of professional experience

Work History

Server

Chilis Grill & Bar
Bakersfield, California
09.2024 - Current
  • Provided excellent customer service by taking and processing orders efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Supported team members during busy service periods with positive attitude.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Barback

Private Event Bartending Services
Bakersfield, California
01.2025 - Current
  • Prepared and stocked bar stations with necessary supplies and ingredients.
  • Assisted bartenders in serving drinks and maintaining efficient workflow.
  • Supported event setup, ensuring all equipment was ready for service.
  • Engaged with customers to enhance their experience while waiting for drinks.
  • Took food and drinks to bar and table customers.
  • Sliced and pitted fruit used to garnish drinks.

Office Assistant

Stockdale Payroll Service
Bakersfield, California
06.2022 - 02.2024
  • Organized and maintained office files for easy access and retrieval.
  • Managed incoming calls and directed inquiries to appropriate staff members.
  • Prepared documents and reports for staff meetings and client communication.
  • Supported administrative tasks, including data entry and record keeping.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Education

Associate of Science - Business Administration - Medical

Bakersfield College
Bakersfield, CA
05-2024

Skills

  • Customer engagement
  • Positive attitude
  • Food service
  • Team collaboration
  • Cash handling
  • Professional appearance
  • Sales expertise
  • Exceptional customer service

Timeline

Barback

Private Event Bartending Services
01.2025 - Current

Server

Chilis Grill & Bar
09.2024 - Current

Office Assistant

Stockdale Payroll Service
06.2022 - 02.2024

Associate of Science - Business Administration - Medical

Bakersfield College

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