Nicholas Lindgren
Missoula
Summary
Resourceful and dependable IT Support Specialist with hands-on experience in hardware deployment, software troubleshooting, and cross-departmental coordination in fast-paced environments. Proven track record delivering timely technical solutions across healthcare and small business settings. Known for problem-solving under pressure, clear communication, and a passion for tech innovation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Support Technician
Bitterroot Dental
06.2023 - 01.2025
- Provided onsite technical support, including hardware setup, troubleshooting, and limited software assistance.
- Acted as liaison between clinic staff and offsite IT provider to ensure efficient resolution of local tech issues.
Drone Operator
Crowd Cover
09.2022 - 12.2024
- Operated drones during high-traffic events (Griz games, concerts) for aerial security coverage.
- Delivered high-quality live video feeds to security teams.
- Followed FAA protocols and event-specific safety guidelines.
Lead Technician
Saint Patrick’s Hospital
06.2021 - 10.2021
- Oversaw the replacement of legacy Windows 7 PCs across hospital departments.
- Coordinated with clinical managers to minimize downtime.
- Supervised and trained a small team on survey, imaging, and deployment tasks.
IT Support Specialist II
Saint Patrick’s Hospital
03.2020 - 05.2021
- Delivered tech support across hospital systems, resolving hardware/software issues under strict SLAs.
- Installed and configured Windows systems for clinical and admin staff.
- Participated in IT team projects to improve system performance and security.
Education
Associate of Science - Computer Science
The University of Montana
Missoula, MT12-2019
Skills
- Hardware installation
- Remote desktop support
- Operating system support
- Windows OS Deployment & Support (7/10/11)
- PC Hardware Setup & Troubleshooting
- End-User Training & Support
- Drone Surveillance (Part 107 Certified)
- Software Configuration (Windows)
- Team Leadership & Coordination
- Basic Networking Knowledge
Certification
Certification – PC Pro Certified
FAA Part 107 Certified – Commercial Drone Pilot
Timeline
IT Support Technician
Bitterroot Dental
06.2023 - 01.2025
Drone Operator
Crowd Cover
09.2022 - 12.2024
Lead Technician
Saint Patrick’s Hospital
06.2021 - 10.2021
IT Support Specialist II
Saint Patrick’s Hospital
03.2020 - 05.2021
Associate of Science - Computer Science
The University of Montana
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