Nicholas Long
Independence,KS
Summary
Dynamic Installation Technician with a proven track record at Independence Overhead Door, excelling in equipment installation and customer service. Enhanced workflow efficiency and improved customer satisfaction through effective troubleshooting and collaboration. Skilled in power tools operation and committed to maintaining worksite safety, ensuring high-quality service and timely project completion.
Overview
14
14
years of professional experience
Work History
Installation Technician
Independence Overhead Door
Independence, KS
10.2017 - Current
- Installed overhead doors and operators in residential and commercial settings.
- Conducted site assessments to determine installation requirements and specifications.
- Collaborated with team members to ensure timely completion of projects.
- Troubleshot mechanical issues, providing effective solutions during installations.
- Maintained tools and equipment, ensuring compliance with safety standards.
- Improved workflow efficiency by streamlining installation processes and techniques.
- Managed customer interactions, delivering high-quality service throughout the installation process.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Followed all company guidelines regarding safety procedures when out in field.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Established and maintained effective working relationships with vendors and contractors to support operations.
Cook
G&W Foods
Independence, KS
04.2015 - 10.2017
- Prepared and cooked menu items according to specifications and quality standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management, ensuring timely stock rotation and replenishment.
Delivery Driver
Pizza Hut
Independence, KS
09.2014 - 10.2015
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Navigated delivery routes using GPS for optimal efficiency and reduced delays.
- Assisted in maintaining cleanliness and organization of delivery vehicles.
- Verified order accuracy before departure to minimize customer complaints.
Loader and Unloader
FedEx
Independence, KS
08.2012 - 12.2012
- Operated forklifts and pallet jacks to efficiently load and unload packages.
- Ensured accurate placement of shipments in designated areas to maintain organization.
- Assisted team members with heavy lifting, fostering a collaborative work environment.
- Followed safety protocols to minimize accidents and maintain compliance standards.
- Trained new hires on best practices for safe and efficient handling of packages.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
Education
High School Diploma -
Independence High School
Independence, KSSkills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Repair services
- Work inspection
Timeline
Installation Technician
Independence Overhead Door
10.2017 - Current
Cook
G&W Foods
04.2015 - 10.2017
Delivery Driver
Pizza Hut
09.2014 - 10.2015
Loader and Unloader
FedEx
08.2012 - 12.2012
High School Diploma -
Independence High School