Nicholas Lucero
Costa Mesa,United States
Summary
I find the most important element of being in a healthy working environment is a team that works together and is willing and open minded to try something new, listen to others as well as teach from experience. I believe everyone has something to contribute no matter what the position is. I believe in the core principles of life; integrity, honesty and humility. I am always willing to grow and remain teachable in any career that I work in. Also, I believe in growth in any position that I am in. I do not like to stay stagnant. I love to keep learning and expanding my skills.
Overview
3
3
years of professional experience
Work History
Admissions Coordinator
Beginnings Treatment Center
Costa Mesa , CA
03.2021 - Current
- Managed the whole intake process, filling out all necessary forms
- Conducting searches & receiving UAs
- Pre assessments
- Alumni coordination/ Planned events every month & got alumni connected with sober fun in the community (i.e. volleyballs on the weekends, local meetings)
- Hosted weekly Alumni meeting
- Managed the census and the Bed Board everyday
- Ran verification of benefits through Verify Tx and other portals/ verified insurance
- Some UR experience
- Worked on collections from former and current clients that owed money
- Collected Deductibles & OOP costs
- Facilitated groups & completed group notes when necessary
- Managed all my leads and leads from Business Development on a spreadsheet to collect data
- Made the staff schedule
- Attended weekly meetings such as admissions, clinical and detox meetings
- Talked on the phone with loved ones in regards to loved one in treatment
- Arranged ubers & flights for incoming clients
- Drove clients to & from when needed
- Inventory on all testing appliances & intake supplies
- ACA block
- Reached out to former clients to check on them/ got admissions that way
- Helped Business Development by going on tours & and sharing knowledge of the program
- In contact on a daily basis with Hansei (our billing company) in regards to client’s insurance information
- Followed up with those who were discharging to leave us reviews/do our surveys
- Helped with the discharge/transfer process
Sales Associate
Ulta Beauty
Huntington Beach, CA
01.2021 - 04.2021
- Worked cash register
- Was responsible for opening and closing the store
- Helped guests locate products
- Answered any guest questions regarding product knowledge
- Responsible for recording store inventory
- Stocking product shelves
- Placing orders for new product/inventory
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate
Sally's Beauty Supply
Fort Myers, FL
06.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Color Department/Personal Assistant
Mario Tricoci Hair Salons And Day Spas
Naperville, IL
07.2017 - 03.2018
- Greet guests and offer them refreshments before taking them back to their color appointments
- Assist colorist in draping and preparing guest for their color service
- Mix and formulate color for haircolorist
- Apply color and assist haircolorist when needed
- Shampoo out color and Condition guests hair before prepping them and brining them to their haircut appointments
- Book guests for their upcoming color appointments
- Organize and clean color bar
- Organize, clean, and restock and refill refreshment bar
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Lombard, IL08.2016
Skills
- Patient Admission
- Admissions Support
- Cultural Awareness
- Reading Comprehension
- Patient Referral
- Google Docs
- Critical Thinking
- Reminder Calls
- Greet Guests
- Financial Verification
- Campus Tours
- Verifying Eligibility
- Benefits Verifications
- Creative Thinking
Timeline
Admissions Coordinator
Beginnings Treatment Center
03.2021 - Current
Sales Associate
Ulta Beauty
01.2021 - 04.2021
Sales Associate
Sally's Beauty Supply
06.2020 - 09.2020
Color Department/Personal Assistant
Mario Tricoci Hair Salons And Day Spas
07.2017 - 03.2018
Cosmetology License - Cosmetology
Paul Mitchell The School
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