Nicholas Mallory
Sandy,Utah
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
1800 Gallon Mix Cast / MFG Operator
Northrop Grumman
Magna, UT
06.2022 - Current
- Worked with mixing and casting of rocket fuel for various types of rockets and missiles for different programs
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Dental Claims Processor
EMI Health
Murray, UT
06.2020 - 05.2022
- Contributed to improved customer service ratings by addressing inquiries from both providers and patients promptly and professionally.
- Collaborated with other departments as needed, providing insight into specific aspects of dental claims that impacted their work.
- Reduced claim errors by diligently verifying patient eligibility and coverage details before processing.
- Promoted a supportive work environment within the team, sharing knowledge about best practices for efficient claims handling.
Technician Specialist
Jiffy Lube
Draper, UT
01.2020 - 06.2020
- Performed vehicle maintenance and vehicle upgrades.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
Customer Service Representative / Quality Control
Harmons
Draper, UT
02.2018 - 12.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Manager
Pioneer Car Wash
Draper, UT
05.2018 - 01.2019
- Primary responsibility to detail high end cars to customer’s satisfaction
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Detailer Technician
80Eighty
Bluffdale, UT
05.2017 - 09.2018
- Maintained high-quality results by utilizing appropriate tools, chemicals, and equipment for each detailing task.
- Enhanced vehicle appearance by performing thorough interior and exterior cleaning.
- Consistently met or exceeded company goals for productivity and quality standards in all detailing tasks performed.
Transport and Maintain Exotic Cars / Fabrication
Euro sport automotive
Salt Lake City, UT
01.2015 - 12.2017
- Fastened joints and seams together to assemble components into sheet metal products.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Observed safety practices and procedures to maintain safe and clean working environment.
Outside staff
Hidden Valley Country Club
Sandy, UT
07.2016 - 05.2017
- Primary responsibility was to provide members with a smooth transition around the club
- Efficiently load carts, maintain carts, staging, and storing
Education
NA - Business
Southern Utah University
Cedar City, UT01.2021
NA - Psychology
Salt Lake Community College
West Valley City, UT01.2021
High School - Advanced Honors diploma
Corner Canyon High School
Draper, UT01.2018
Skills
- Proficient at Excel
- Proficient at Word
- Proficient at PowerPoint
- Proficient at MS Office Suite
- Team leadership
- Excellent people skills
- Ability to work in high-pressure environment
- Well organized
- Efficient
- Self-motivated
- Assertive
- High standard of self-achievement
- Ability to provide constructive criticism
- Ability to provide positive reinforcement
- High attention to small details
- Machine Operation
- Equipment Operation
- Heavy Lifting
- Hand and power tools
- Production work
- Quality Assurance
- Data Entry
- Manufacturing Procedures
- Deadline Adherence
Accomplishments
- 3.5 GPA
- Advanced Honors Diploma
- Current Employee Possessor (EP) status under the Safe Explosives Act (SEA)
Volunteer Experience
- Candy Cane Corner
- The Road Home
- Youth Mentor, Woodrow Wilson Elementary
- Team member, Corner Canyon Varsity Lacrosse Team
- Team member, Utah LC Lacrosse Travel Team
Timeline
1800 Gallon Mix Cast / MFG Operator
Northrop Grumman
06.2022 - Current
Dental Claims Processor
EMI Health
06.2020 - 05.2022
Technician Specialist
Jiffy Lube
01.2020 - 06.2020
Manager
Pioneer Car Wash
05.2018 - 01.2019
Customer Service Representative / Quality Control
Harmons
02.2018 - 12.2019
Detailer Technician
80Eighty
05.2017 - 09.2018
Outside staff
Hidden Valley Country Club
07.2016 - 05.2017
Transport and Maintain Exotic Cars / Fabrication
Euro sport automotive
01.2015 - 12.2017
NA - Business
Southern Utah University
NA - Psychology
Salt Lake Community College
High School - Advanced Honors diploma
Corner Canyon High School