Nicholas manifase
Conway,SC
Overview
10
10
years of professional experience
Summary
Experienced Tech Support Level 2 professional with 10 years of success resolving issues quickly, supporting customers, and working effectively in fast-paced environments. Strong in problem-solving, communication, and attention to detail.
Work History
Tech Support Level 2
Horry Telephone Cooperative Inc.
Conway, SC
08.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Education
Associate of Science - Computer Networking
Horry Georgetown Technical College
Conway, SCSkills
- Technical troubleshooting
- Troubleshooting
- Computer skills
- Problem resolution
- Attention to detail
- Customer service
- Calm under pressure
- Teamwork and collaboration
- Flexible and adaptable
- Active listening
- Verbal communication
- Friendly, positive attitude
Timeline
Tech Support Level 2
Horry Telephone Cooperative Inc.
08.2016 - Current
Associate of Science - Computer Networking
Horry Georgetown Technical College