Nicholas Marrone
NEW YORK
Summary
Strong leader with ample food and hospitality experience seeking quality part-time work. Artistic, focused, bright, with an authentic love of service, and a multitude of tools and skillsets to offer. Seeking a serving position in a high-volume, fast paced, professional environment.
Overview
9
9
years of professional experience
Work History
Bartender
Harlem Public @ Northend
02.2024 - Current
- Provided excellent service in a very high-volume, fast paced environment.
- Reduced wait times for drinks by prioritizing orders and keeping a clean space.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server Assistant Manager
Jasper's Taphouse + Kitchen
09.2021 - 02.2024
- Introduced and continually practiced efficient service strategies, empowered more graceful/personal intercommunications between clients and staff.
- Cultivated a happier employee experience utilizing positive energy, listening, empathy, and making tough decisions with a firm, fast, and fair approach.
- Managed a range of employee and customer personalities.
- Made personal connections and used professional deescalating techniques when necessary.
- Covered bartending, serving, food running, etc. as emergency situations arose.
Server
Westville
06.2015 - 03.2020
- Consistently exhibited attentive service and anticipating guests needs.
- Efficiently strategized work flow taking into consideration food/drink prep times, average check times, wait lists, etc.
- Upsold menu items and developed a strong greeting and friendly, calm presence for the duration of guest's dining experience.
- Reduced wait times, effectively managing reservations and seating arrangements.
Education
Bachelor of Arts - Multimedia
The New School
New York, NY06.2014
Timeline
Bartender
Harlem Public @ Northend
02.2024 - Current
Server Assistant Manager
Jasper's Taphouse + Kitchen
09.2021 - 02.2024
Server
Westville
06.2015 - 03.2020
Bachelor of Arts - Multimedia
The New School
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