Nicholas Martinez
Post
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wrecker Driver
Thompson wrecker
Post
06.2025 - Current
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle assessments to determine appropriate towing methods.
- Collaborated with dispatchers to prioritize service calls effectively.
- Ensured compliance with safety regulations during towing operations.
- Communicated with customers to provide updates on vehicle status.
- Maintained truck equipment and tools for optimal performance.
- Assisted in training new drivers on operational procedures and safety protocols.
- Documented towing activities and completed necessary paperwork accurately.
- Adhered to company policies regarding safety standards at all times.
- Transported vehicles from accident scenes to body shops or other locations as requested by customers.
- Securely fastened loads using appropriate tie-down methods.
- Utilized specialized tools such as winches, dollies, chains, straps, hooks and ramps.
- Responded quickly to emergency calls for service in a timely fashion meeting customer expectations.
- Inspected tow vehicles for mechanical items and safety issues.
- Participated in continuing education programs related to industry best practices.
- Completed paperwork accurately and delivered it promptly upon completion of each job.
- Maintained vehicle records including logs, inspection reports and work orders.
- Operated a wide variety of wrecker equipment in a professional manner according to established procedures and safety guidelines.
Hot Shot Driver
5s express
post
08.2024 - 06.2025
- Delivered urgent freight to clients across designated routes promptly.
- Inspected vehicles for safety and compliance before each trip.
- Communicated with dispatch to confirm delivery schedules and route changes.
- Followed local traffic regulations and company policies while driving.
- Managed paperwork related to deliveries, including logs and receipts.
- Maintained vehicle cleanliness and ensured proper fuel levels regularly.
- Assisted in loading and unloading cargo at various locations efficiently.
- Built positive relationships with clients through professional interactions.
- Loaded and delivered goods in a timely manner to designated locations using hot shot truck.
- Checked cargo against shipping documents prior to departure from pick-up location and upon arrival at destination point.
- Provided excellent customer service by responding promptly to inquiries and requests for assistance.
- Followed established procedures for properly securing cargo according to load size and weight requirements.
- Inspected trucks before each trip to ensure proper functioning of brakes, lights, tires, mirrors, and other essential components.
- Maintained accurate records of trips, including delivery times, distances traveled, fuel costs, and any problems encountered.
Rental Manager
MVP Sale and Rental
Lubbock
10.2023 - 08.2024
- Managed rental inventory and ensured equipment availability for customer needs.
- Coordinated with clients to schedule rental pickups and returns efficiently.
- Assisted customers in selecting appropriate rental items based on project requirements.
- Maintained cleanliness and functionality of rental equipment before customer use.
- Processed rental agreements and conducted thorough inspections of returned items.
- Provided training to new staff on rental procedures and customer service standards.
- Resolved customer inquiries and concerns regarding rentals promptly and professionally.
- Collaborated with the sales team to promote rental specials and inventory offerings.
- Developed and implemented strategies to increase customer satisfaction with the rental process.
- Updated and maintained rental agreement files and documents.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Answered telephones to assist customers and resolve issues.
- Prepared monthly financial reports detailing revenue generated from rentals as well as expenses associated with maintaining the properties.
- Processed exchange requests in computer system.
- Performed daily inspections on all rental properties to ensure that they met company standards.
- Maintained strong relationships with vendors providing services such as repairs, cleaning, landscaping.
- Implemented marketing campaigns designed to attract new customers interested in renting units.
Cattle Rancher
FB&s cattle
Post
04.2022 - 10.2023
- Managed daily feeding schedules for cattle to ensure proper nutrition.
- Conducted health inspections on livestock to identify any medical issues.
- Operated and maintained farm equipment for efficient cattle management.
- Assisted in breeding programs to enhance herd quality and productivity.
- Collaborated with team members to implement pasture rotation practices.
- Monitored water supply systems for adequate hydration of cattle.
- Documented cattle inventory and health records for tracking purposes.
- Supported training of new employees on standard ranching procedures.
- Worked closely with nutritionists to develop appropriate diets for cows based on their age and size.
- Operated farm machinery including loaders, balers, combines, mowers, sprayers, spreaders, tractors.
- Monitored pastures for adequate feed supply, water availability, and fencing integrity.
- Conducted daily inspections of cattle to ensure health and safety.
- Provided care for newborn calves by administering vaccines and performing necessary treatments.
- Coordinated with veterinarians regarding animal health issues or treatments required.
- Participated in local livestock auctions to market cattle from the ranch.
- Maintained records of breeding, calving, vaccinations, and sales activities.
- Assisted in the branding and castrating of livestock.
- Developed grazing plans that optimized land use while preserving soil fertility.
- Cleaned stalls and pens daily to maintain a healthy environment for animals living there.
- Fed hay to cattle during winter months when pasture grasses were not available.
- Performed routine maintenance on ranch equipment such as tractors and trucks.
- Ensured compliance with all applicable regulations relating to the sale of livestock products.
- Supervised staff to ensure proper handling of livestock.
- Identified problems with animals early on in order to prevent further complications or losses.
- Managed herd health through deworming and administering other medications as needed.
Truck Dispatcher
Western dairy transport
Shallowater
05.2022 - 02.2023
- Coordinated daily truck schedules for timely deliveries to dairy customers.
- Managed communication between drivers and clients to resolve delivery issues.
- Monitored fleet operations using transportation management systems for efficiency.
- Ensured compliance with safety regulations and company policies during dispatching.
- Collaborated with warehouse staff to optimize loading and unloading processes.
- Trained new dispatchers on system usage and operational procedures effectively.
- Analyzed route plans to enhance delivery times and reduce delays consistently.
- Provided support in emergency situations to ensure smooth operational flow.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Maintained records of driver hours worked, rates paid and miles driven per trip.
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Monitored driver performance and provided feedback on areas for improvement.
- Ensured all paperwork was completed accurately and in a timely manner.
- Resolved any issues or problems that arose during transport operations.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Assigned loads to drivers based on customer requirements and availability.
- Provided customer service by responding to inquiries from customers regarding shipments.
- Communicated with vendors regarding shipment status updates.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Verified driver log books were accurate prior to completing payroll.
- Developed strategies for increasing efficiency within the transportation department.
Correctional Officer
Giles W. Dalby Correctional Facility
Post
04.2018 - 05.2019
- Monitored inmate behavior and enforced facility rules consistently.
- Conducted regular security checks to ensure safety and security protocols.
- Assisted in emergency response procedures during critical incidents.
- Facilitated inmate movement throughout the facility for various activities.
- Documented incidents and maintained accurate logs of daily activities.
- Collaborated with staff to develop rehabilitation programs for inmates.
- Trained new officers on safety protocols and operational procedures.
- Engaged with inmates to promote a positive environment and reduce conflict.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Guarded facility entrances to screen visitors.
- Conducted fire, safety and sanitation inspections.
- Issued clothing, tools and other authorized items to inmates.
- Used appropriate means to discipline prisoners.
- Reported on quality of inmate work and violations committed by prisoners.
- Served meals and dispensed medications to inmates.
Education
High School Diploma -
Post High School
Post Texas05-2016
Skills
- Vehicle operation
- Load securing
- Emergency response
- Safety compliance
- Customer service
- Route planning
- Inventory control
- Record management
- Effective communication
- Fleet coordination
- Time management
- Team collaboration
- Winch operation
- Heavy equipment operation
- Truck maintenance
- Towing techniques
- Traffic laws
- Accident scene management
- Incident reporting
- Conflict resolution
- Security surveillance
- Safety and security enforcement
- Dispatch
- Perimeter control
- Contraband detection
- Inmate monitoring
- Facility security
- Search and seizure procedures
- Tower surveillance
- Prisoner transport
- Inmate supervision
- Weapons training
- Firearm operations trained
Certification
- Level One security
- Class A Cdl
Timeline
Wrecker Driver
Thompson wrecker
06.2025 - Current
Hot Shot Driver
5s express
08.2024 - 06.2025
Rental Manager
MVP Sale and Rental
10.2023 - 08.2024
Truck Dispatcher
Western dairy transport
05.2022 - 02.2023
Cattle Rancher
FB&s cattle
04.2022 - 10.2023
Correctional Officer
Giles W. Dalby Correctional Facility
04.2018 - 05.2019
High School Diploma -
Post High School