Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicholas Mattiassi

Nicholas Mattiassi

Santa Rosa,CA

Summary

Excited to start a new career in truck driving. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. I specialize in customer service and route management.

Overview

24
24
years of professional experience

Work History

Rideshare Driver

Uber/Lyft
Santa Rosa, California
06.2015 - Current
  • Transported passengers throughout service area with focus on safety, courtesy and timely transport
  • Kept vehicle clean, polished and in prime operating condition
  • Picked up passengers to safely deliver to requested destination
  • Used advanced driving techniques to better improve time management and driving safety
  • Inspected and maintained vehicles, completing basic repairs for non-critical issues
  • Protected passengers at stops by monitoring traffic and weather conditions
  • Complied with traffic regulations to operate vehicles safely
  • Reported vehicle malfunctions or necessary repairs
  • Avoided downtime through regular vehicle inspections and routine maintenance
  • Served customers successfully with fast response times, efficient deliveries and pleasant experiences
  • Checked condition of vehicle's tires, brakes, and safety equipment to confirm functionality.

Commercial Pest Control Technician

Clark Pest Control
Santa Rosa, California
04.2007 - Current
  • Profession in route management
  • Prepared exact chemical mixtures based on customers' likely pest concerns and current seasonal conditions
  • Walked customers' property to identify infestations and potential sales opportunities
  • Upheld business reputation for professionalism by maintaining neat personal appearance and clean truck.
  • Disposed of dead pests according to local laws and regulations.
  • Maintained accurate records of service performed including notes on customer interactions and chemical applications used.
  • Performed pest control services for commercial clients, ensuring compliance with safety protocols and regulations.
  • Provided customers with information about proper sanitation procedures to help prevent future infestations.
  • Recognized for consistent quality service and efficiency.
  • Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
  • Set mechanical traps, baits, and glue boards to remove pests from interior areas.
  • Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
  • Worked independently to manage daily schedules and route planning efficiently.
  • Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
  • Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
  • Participated in ongoing training to stay current with new pest control techniques and safety protocols.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.

Food Clerk

Safeway
Santa Rosa, California
05.2000 - 03.2007
  • Checked out customers quickly and efficiently while ensuring accuracy of item pricing.
  • Responded promptly to customer inquiries about products or services offered in the store.
  • Replenished merchandise on shelves as needed to ensure adequate inventory levels were maintained.
  • Operated cash register to process payments for purchases.
  • Assisted team members in completing tasks during busy periods such as lunch hours or special events.
  • Greeted customers in a friendly manner to create a positive shopping experience.
  • Followed proper food handling procedures according to company policies and health code regulations.
  • Worked closely with other store personnel to maintain a safe working environment for staff and customers alike.
  • Greeted customers and provided excellent customer service.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Responded to customer inquiries and resolved issues to ensure satisfaction.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Dealer Supervisor

Sho ka wah
Hopland, California
09.2004 - 08.2005
  • Ensured compliance with state and federal gaming regulations.
  • Implemented disciplinary action when needed in accordance with company policy.
  • Investigated discrepancies between chips issued versus chips returned from tables.
  • Collaborated with other supervisors to streamline processes across multiple shifts.
  • Coordinated with other departments such as security, surveillance, casino cage personnel.
  • Conducted regular audits of dealer performance and identified areas for improvement or correction.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Smoothly oversaw efficient and accurate monetary transactions between house and customers.
  • Converted currency into requested combinations of bills and coins for patrons.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Observed gamblers' behavior for signs of cheating and notified security staff.
  • Moderated floor disputes to protect business assets and resolve customer service issues.
  • Established and enforced banks and table limits for each game type.

Education

CDL Class A Driver License -

JGC Truck Drivng School
Santa Rosa, CA
02-2024

High School -

Petaluma High School
Santa Rosa, CA
06.1999

Skills

  • Communication
  • Vehicle Maintenance
  • Route management
  • Appointment Scheduling
  • Customer Engagement
  • Safe Driving
  • Route Planning
  • Time Management
  • Customer Service
  • Schedule Management
  • Punctuality
  • Traffic Laws and Regulations
  • Routine Vehicle Maintenance
  • Tires and Brakes Inspections
  • Report Preparation
  • Customer Relationships
  • Commercial Drivers License CDL
  • Dependable and Trustworthy
  • Map Reading
  • Efficiency and Time Management
  • Dependable and reliable
  • Adaptability
  • Relationship Building
  • Decision-Making
  • Problem-Solving
  • Time management abilities
  • Excellent Communication
  • Defensive Driving Practices

Languages

Fluent English

Timeline

Rideshare Driver

Uber/Lyft
06.2015 - Current

Commercial Pest Control Technician

Clark Pest Control
04.2007 - Current

Dealer Supervisor

Sho ka wah
09.2004 - 08.2005

Food Clerk

Safeway
05.2000 - 03.2007

CDL Class A Driver License -

JGC Truck Drivng School

High School -

Petaluma High School

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Nicholas Mattiassi