Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Nicholas McClanahan

Nicholasville,United States

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Co Owner Of Two Dads Lawn Care

Self Employed
04.2023 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Warehouse Supervisor

FMC Lexington
05.2019 - 04.2023
  • Prepare credit card statements each month, maintaining card balances for the department
  • Call staff members when their supply's comes in or is ready for pick up
  • Schedule meetings for the department and outside vendors
  • As a Warehouse Worker Foreman, responsible for work on a rotational basis, that includes the warehouse, commissary and clothing issue/laundry operations at a Federal Bureau of Prisons’ facility
  • In charge of ordering food and supply for over 1,400 inmates in the institution as well ordering supply for over 400 staff members
  • Run daily/monthly financial expenses for the department
  • Quarterly inventory
  • Maintain and updated inmates safety records
  • Maintain inmates and staff payroll at the end of each month
  • Acted as Trust Fund Supervisor when needed
  • Supervises inmate workers who are responsible for receiving, purchasing, storing, shipment, and issue of a wide variety of supplies, materials, equipment and commodities required in the operation of the facility, as well as, the issuance of inmate clothing and laundering of items for inmates and institutional operations such as Health Services or Food Service
  • The primary materials handling work involves unloading, stacking, binning, rotating, and marking stock in accordance with Bureau of Prisons policy
  • Use of a fork lift and operation of laundry machine equipment are also required
  • Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution
  • The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Officer

FMC Lexington
11.2014 - 05.2019
  • Correctional Officer
  • I Maintain custody and control of inmates/patients in a custodial security setting for adults
  • I am Able to physically respond to an emergency situation
  • I Perform area searches, pat downs, breathalyzer and urinalysis tests, strip and perimeter searches
  • I Control housing units to ensure all inmates are doing their assigned duties as instructed
  • I Proactively look for contraband
  • I Monitor visitations
  • I Perform scheduled and unscheduled inmate counts
  • I Maintain daily logs, paperwork reflecting inmate behavior
  • I Communicate to higher management on daily issues
  • I Patrol the Compound
  • I Monitored pill call
  • I Performed fire and safety checks
  • I Monitor chow halls
  • I Screened incoming and outgoing mail
  • I conduct rounds at all times
  • Receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.

Field Tech.

Time Warner Cable
11.2013 - 11.2014
  • Working both inside and out, Travel to customer sites to inspect equipment, discuss their concerns, independently diagnose service issues, and construct innovative solutions
  • Handle installations and disconnects, configure systems to standard
  • Educate users about company products/equipment, and juggle scheduling demands
  • Outstanding listening skills to comprehend and calm frustrated customers
  • A good amount of self-reliance and innovative thinking
  • The physical stamina to scale 20 foot ladders/poles
  • Ability to lift and carry up to 100 pounds
  • Desire to work outside in diverse locations and weather extremes
  • Basic knowledge of electronics, computers, software and network connectivity
  • Ability to prepare and present technical information both orally and in writing, in a manner which is understood by the targeted audience
  • Knowledge of theory and principles of electronics
  • Knowledge of trouble diagnosis
  • Knowledge of telecommunications regulations, laws and standards
  • Installed home secretary systems
  • Repaired home secretary systems
  • Troubleshoot home secretary systems
  • As a technician, instructor, inspector, or mechanic (civilian or military) that showed progression in theoretical and practical knowledge of electronic theory, and of the characteristics, function, operation, and capabilities of a variety of types of electronic equipment
  • Experience in the use of schematic diagrams, a variety of test equipment, and the application of appropriate electronic formulas involved in such duties as testing, troubleshooting, modifying, designing, calibrating, installing, maintaining, repairing, constructing, developing, and instructing on electronic equipment, or similar functions
  • Experience maintaining custom electronic equipment which is continually being modified and adapted, i.e
  • Calibrating, installing, troubleshooting and maintaining electronic equipment
  • In developing policies, standards, and procedures for maintenance, installation, or similar functions, provided the work clearly shows that the applicant applied a specialized knowledge of the theories and principles of a variety of electronic systems or equipment.

Correctional Officer

Blackburn Corrections Complex
11.2012 - 04.2014
  • Corrections Officer
  • I Graduate from the Kentucky Department of Corrections Academy
  • I Maintain custody and control of inmates/patients in a custodial security setting for adults
  • I am Able to physically respond to an emergency situation
  • I Perform area searches, pat downs, breathalyzer and urinalysis tests, strip and perimeter searches
  • I Control housing units to ensure all inmates are doing their assigned duties as instructed
  • I Transport inmates to hospitals, clinics or halfway houses
  • I Proactively look for contraband
  • I Monitor visitations
  • I Perform scheduled and unscheduled inmate counts
  • I Maintain daily logs, paperwork reflecting inmate behavior
  • I Communicate to higher management on daily issues
  • I Patrol the yard
  • I Monitored pill call
  • I Performed fire and safety checks
  • I Monitor chow halls
  • I Screened incoming and outgoing mail
  • I conduct rounds at all times
  • I have some experience in Control Center Supervisor: Welch (859-246-2766)

Manager

Sky Unlimited
10.2008 - 11.2012
  • Assistant Supervisor
  • I Plan, schedule and coordinate employee time management
  • I Ensured all printing jobs were completed in a timely manner according to deadlines
  • I was Responsible for maintaining all equipment
  • I Plan, perform and report on daily operations and quotas
  • I Maintained procedures for daily operation
  • I Managed data entry to maximize order accuracy
  • I Managed over 60 employees and responsible for all staff including new hire, training and performance reviews
  • I was a Liaison with other departments to effectively communicate all work orders or related issues
  • I Managed inventory on all products
  • Executive assistance duties to Department Manager
  • Shipping and receiving
  • Scanning documents
  • Scanning packages in/out
  • Entering data into computer
  • Work Practices (includes keeping things neat, clean and in order) and Technical Practices
  • Knowledge of Materials
  • This consists of receipt, cataloging, stocking, and issuing of all incoming materials from outside sources
  • Determines sequences for loading materials and organizing incoming shipments for maximum space utilization, safety considerations, and damage protection
  • Experience receiving telephone calls and visitors
  • Handling requests for information
  • Processing incoming and outgoing materials such as correspondence, reports and memoranda
  • Editing and composing letters and reports, transcribing notes, and reviewing correspondence
  • Performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files
  • Scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions
  • Maintenance on machines
  • Running wires for the new machines
  • Rewiring presses, Rewiring machines with new and upgraded systems
  • Install new software on presses
  • Installed new software on computers
  • Worked on phone lines in warehouse and offices buildings
  • Worked on lighting for different departments
  • Worked on maintaining machines and presses to keep production at a steady speed
  • Experience preparing vendor invoices and other disbursement documents for payment
  • Experience preparing vouchers and submitting for certification, ensuring vouchers prepared and payment made are in compliance with the Prompt Payment Act
  • Experience preparing responses to routine requests from both internal and external sources, to include gathering information and supporting documents
  • Experience preparing and reconciling journal vouchers from subsidiary registers for posting into the General Ledger
  • I can communicate orally
  • I can compose non-technical correspondence
  • I organize the workflow of clerical and administrative support functions
  • I work with data on a computer
  • I receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda
  • I editing and composing letters and reports, transcribing notes, and reviewing correspondence
  • I performed office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files
  • I scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions
  • Customer Service Representative overseeing the call center telephone service
  • Responsible for the day-to-day operation of the call center and supervision, handling unique situations involving call center support inbound calls from customers, monitoring, ensuring proper work flow, and accountability
  • Responsible for the planning, development, implementation, and evaluation of the call center operation
  • Supervisor: woody stappe (859-887-1492)

Education

High school diploma or equivalent -

East Jessamine High School
Nicholasville, Kentucky
06.2010

Some high school (no diploma) -

Eastside Vocational school
Lexington, Kentucky
12.2009

Some high school (no diploma) -

J.C.T.C
Nicholasville, Kentucky
06.2007

Skills

  • Small business operations
  • Customer Relations
  • Policy and procedure implementation
  • Sales Strategies

Additional Information

I have a few years of management training, computer skills, people skills, leadership skills.

References

  • Jessica Jackson, FMC Lexington, Trust Fund Supervisor, 859-255-6812
  • Wade Thompson, FMC Lexington, Assisant Warden, 859-255-6812

Timeline

Co Owner Of Two Dads Lawn Care

Self Employed
04.2023 - Current

Warehouse Supervisor

FMC Lexington
05.2019 - 04.2023

Officer

FMC Lexington
11.2014 - 05.2019

Field Tech.

Time Warner Cable
11.2013 - 11.2014

Correctional Officer

Blackburn Corrections Complex
11.2012 - 04.2014

Manager

Sky Unlimited
10.2008 - 11.2012

High school diploma or equivalent -

East Jessamine High School

Some high school (no diploma) -

Eastside Vocational school

Some high school (no diploma) -

J.C.T.C

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Nicholas McClanahan