Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas mccollum

youngstown,OH

Summary

Dynamic professional with a proven track record in staff management and strategic planning at Xpress Fuel. Excelled in enhancing customer satisfaction and operational efficiency, demonstrating a strong work ethic and exceptional problem-solving skills. Achieved significant improvements in team performance and budget control, showcasing a commitment to excellence and growth.

Diligent with strong background in landscape design and maintenance. Proven ability to enhance outdoor spaces through innovative design and sustainable practices. Demonstrated proficiency in plant care and soil management, ensuring healthy and vibrant landscapes.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

17
17
years of professional experience

Work History

Landscaper

Hills Landscaping
06.2022 - 06.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.

Elder Care

Windhaven House Inc
06.2022 - 11.2022
  • Improved clients'' satisfaction by providing personalized elder care placement recommendations.
  • Conducted thorough research on available elder care options, ensuring informed decision-making for families.
  • Upheld client privacy by maintaining confidentiality of personal information while adhering to HIPAA regulations within the elder care industry..
  • Cooked for resident and served meals.
  • Dispensed medication
  • Helped residents cleaning their areas

Manager

Xpress Fuel
01.2006 - 12.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Chaney
Youngstown, OH

No Degree - Nursing

Ysu
Youngstown, OH
08-2026

Skills

  • Strong work ethic
  • Heavy lifting
  • Flexible and adaptable
  • Using hand tools
  • Customer service
  • Responsible and punctual
  • Maintaining equipment
  • Lawn and grounds maintenance
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Performance management
  • Shift scheduling
  • Sales techniques
  • Conflict resolution
  • Budget control
  • Recruiting and interviewing

Timeline

Landscaper

Hills Landscaping
06.2022 - 06.2023

Elder Care

Windhaven House Inc
06.2022 - 11.2022

Manager

Xpress Fuel
01.2006 - 12.2014

High School Diploma -

Chaney

No Degree - Nursing

Ysu

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Nicholas mccollum