Nicholas McDonald
Virginia Beach,VA
Summary
Highly motivate strategic communications graduate with extensive customer service and public relations. Outgoing professional with a track record of driving and improving customer relations and elevating company profile with target market.
Overview
6
6
years of professional experience
Work History
Sports Management Lead Aid
Virginia Beach Parks & Recreation
01.2022 - Current
- Utilize effective communication skills to liaise with coaches, participants, and parents, addressing concerns and ensuring a high level of customer satisfaction.
Sales Clerk
MWR JEBLCFS
05.2021 - 08.2022
- Operated and managed a cash register, demonstrating proficiency in handling transactions and ensuring accurate financial transactions.
- Provided excellent customer service, addressing inquiries, resolving issues, and ensuring a positive and welcoming atmosphere for patrons.
Assistant Basketball Coach
Moyock Middle School
11.2021 - 01.2022
- Collaborated with the head coach to design and implement skill-building exercises and drills, contributing to the overall improvement of the team's performance.
- Developed strong relationships with athletes and their families, fostering a supportive environment both on and off the court.
Express Mechanic
Banister Nissan Of Norfolk
05.2018 - 03.2020
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
Cart Attendant
Walmart
08.2017 - 10.2017
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Increased safety by promptly reporting any damaged or unsafe carts for repair or replacement.
Education
Bachelor of Science - Strategic Communications
Old Dominion University
Norfolk, VA12.2023
Associate of Arts - Strategic Communications
College of The Albemarle
Elizabeth City, NC07.2021
High School Diploma -
Currituck County High School
Barco, NC08.2017
Skills
- Sports Knowledge
- Time Management
- Good communication
- Very dependable
- Interpersonal Skills
- Problem Solving
Affiliations
- Public relations society of America (PRSA)
Timeline
Sports Management Lead Aid
Virginia Beach Parks & Recreation
01.2022 - Current
Assistant Basketball Coach
Moyock Middle School
11.2021 - 01.2022
Sales Clerk
MWR JEBLCFS
05.2021 - 08.2022
Express Mechanic
Banister Nissan Of Norfolk
05.2018 - 03.2020
Cart Attendant
Walmart
08.2017 - 10.2017
Bachelor of Science - Strategic Communications
Old Dominion University
Associate of Arts - Strategic Communications
College of The Albemarle
High School Diploma -
Currituck County High School
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