Nicholas McDuffee
Ellabell,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Manufacturing Apprentice
JCB
04.2020 - Current
- Collaborated with cross-functional teams to troubleshoot issues and implement effective solutions.
- Trained new apprentices on essential manufacturing practices that helped them adapt seamlessly into their roles.
- Assisted in development of new manufacturing procedures to optimize workflow and productivity.
- Participated in and directed numerous recruiting events for schools in the southeast area on behalf of the company.
- Was directly involved in expositions throughout Georgia, promoting sales of our product
- Exceeded expectations for my role at JCB while being enrolled full-time in school.
Sales Associate
Jordan Jewelers
03.2023 - 12.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepare merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Server
Spanky's Pizza Galley & Saloon
02.2018 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Industrial Technology - Industrial Maintenance Technology
Savannah Technical College
Savannah, GA04.2023
Skills
- Responsible and Dependable
- Continuous Improvement Methods
- Production Planning
- Flexible Schedule
- Customer Service Skills
Timeline
Sales Associate
Jordan Jewelers
03.2023 - 12.2023
Manufacturing Apprentice
JCB
04.2020 - Current
Server
Spanky's Pizza Galley & Saloon
02.2018 - 03.2022
Associate of Industrial Technology - Industrial Maintenance Technology
Savannah Technical College
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