Summary
Overview
Work History
Education
Skills
References
Timeline

Nicholas McGlone

Brooklyn,NY

Summary

Dynamic individual with experience in project management, program coordination and event planning. Proven track record of successfully implementing projects to achieve organizational goals. Skilled in budgeting and financial management, problem-solving and communication. Highly organized and detail-oriented with a commitment to providing excellent customer service through strong interpersonal skills.

Overview

5
5
years of professional experience

Work History

Program Coordinator

MedElite
07.2023 - Current
  • Coordinated the onset of medical programs for Medicare/Medicaid.
  • Handled all administrative tasks in relation to program onboarding for the CCM, BHI, and PCM and all other related care management programs.
  • Assisted providers with onboarding documentation.
  • Liaised with facilities across the country to coordinate and manage onboarding related queries.
  • Handled patient record keeping and care management tasks through the use of medical record keeping systems such as point click care, visual care, and sigma care

Special Needs Caregiver

Private Care
01.2023 - Current
  • Assisted individuals with daily activities such as dressing appropriately, eating healthy, and maintaining hygiene.
  • Administered medications as prescribed by physician or psychiatrist.
  • Organized therapeutic activities designed to help individuals reach personal goals related to communication and behavior management.

Catering Staff Lead

Olivier Cheng Catering And Events
04.2022 - 11.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Extremely high profile the events worked; professionalism, patience, discretion, communication skills, and strong work ethic are required. Such events include The Met Gala, The Tony Awards, Paramount Upfront. Other brands represented include Louis Vuitton, Tiffany & Co., Hermes, Gucci, Burberry, and many others.
  • Held numerous jobs within catering such as server, bartender, cocktail waiter, beverage attendant, host, and greeter.
  • Management of up to 25 members at a time: team organization. team direction, scheduling, customer satisfaction, and event planning.

Membership Concierge III

Life Time Fitness Inc.
01.2023 - 08.2023
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Coached and mentored all employees to be engaging, pleasant and helpful to new and existing members.

Promotional Model/Brand Ambassador Team Lead

Staffed Inc., B9 Models, Hype Agency
08.2021 - 07.2023
  • Increased brand awareness by effectively engaging with potential customers and presenting product information.
  • Lead teams of brand ambassadors and promotional models through activations and events.
  • Provided scheduling, direction, and organization for my team.
  • Interaction with high profile clients such as Burberry, Gucci, Audemars Piguet, Hermes, Tiffany & Co., Louis Vuitton, and numerous others.
  • Upheld utmost levels of professionalism and discretion while dealing with exclusive clients, guests, and event spaces
  • Created positive and rewarding client experiences through warm and friendly interactions.

Chief Medical Scribe

Scribe America
07.2019 - 09.2021
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Improved patient care by accurately documenting medical histories and vital signs during physician consultations.
  • Reviewed medical records for accuracy and completion as required by insurance companies. Input medical information into EMR database.
  • Demonstrated fast and accurate typing abilities.
  • Aided in patient care by collecting items such as blankets, food, and water during their stay in the hospital.
  • Recruited and hired qualified candidates.
  • Enhanced workflow efficiency by training and supervising new scribe staff members in documentation procedures.

Education

Bachelor of Science - Biology

Stony Brook University, Stony Brook, NY
11.2024
  • 3.67 GPA
  • Award for Academic Excellence
  • Award for continued Academic Excellence
  • Honor Roll
  • Pre-Med Association
  • Autism Awareness Club

Skills

  • Data Management Familiarity
  • Office Administration
  • Project Coordination
  • Hiring and Recruitment Knowledge
  • Team Management
  • Charismatic and Extroverted
  • Employee Work Scheduling
  • Relationship Building

References

Rebecca Gardiner: MedElite

(718) 909-8781     gardinerrebecca02@gmail.com


Hadley Seward: Private Care

(347) 855-9649     hadleyseward@gmail.com


Courtney Peyko: Life Time Fitness Inc.

(516) 622-0482     cpeyko@lifetime.life

Timeline

Program Coordinator - MedElite
07.2023 - Current
Special Needs Caregiver - Private Care
01.2023 - Current
Membership Concierge III - Life Time Fitness Inc.
01.2023 - 08.2023
Catering Staff Lead - Olivier Cheng Catering And Events
04.2022 - 11.2023
Promotional Model/Brand Ambassador Team Lead - Staffed Inc., B9 Models, Hype Agency
08.2021 - 07.2023
Chief Medical Scribe - Scribe America
07.2019 - 09.2021
Stony Brook University - Bachelor of Science, Biology
Nicholas McGlone