Nicholas McGlothlen
Austin,TX
Summary
\ Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Millwork Sales Specialist
Home Depot
07.2020 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Department Head
Home Depot
01.2022 - 07.2022
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
Head Cashier Supervisor
Home Depot
07.2020 - 01.2022
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Shift Supervisor
Pizza Hut
01.2018 - 06.2020
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Skills
- Sales and Promotions
- Locating Merchandise
- Flexible Hours
- Microsoft Excel
- Millwork Experience
- Cash Register Operations
- Shrinkage Control
- Training Initiatives
- Managing Operations and Efficiency
- Inventory Accuracy
Timeline
Department Head
Home Depot
01.2022 - 07.2022
Millwork Sales Specialist
Home Depot
07.2020 - Current
Head Cashier Supervisor
Home Depot
07.2020 - 01.2022
Shift Supervisor
Pizza Hut
01.2018 - 06.2020
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