NICHOLAS MCKNIGHT
Summary
Looking to become an Entry-level IT Support Tech who excels at providing excellent customer support and service. Possesses great communication skills and a self-driven learner. Recently obtained Google IT Support Professional Certification & Currently preparing for my CompTIA A+ Certification.
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
24
24
years of professional experience
Work History
Stationary Engineer
Integra LifeSciences
06.2022 - Current
- Improved system efficiency by conducting regular maintenance and repairs on stationary equipment.
- Reduced downtime with proactive troubleshooting and identification of potential issues in stationary systems.
- Enhanced safety compliance by implementing and adhering to industry-standard protocols and regulations.
- Ensured optimal performance of boilers, chillers, and generators through routine inspections and maintenance tasks.
- Streamlined communication between departments regarding equipment operation and maintenance schedules.
- Documented operational data for reporting purposes, contributing to improved decision-making processes.
Boiler Operator
Resintech
06.2020 - 06.2022
- Stationary engineers control and maintain boilers, turbine, pumps and compressors
- I use electrical and electronic testing equipment to service, troubleshoot, repair and monitor facility processing systems via CPU as well as operations on the user interface on the Cleverbrook Hawk 1000 boilers.
Maintenance Mechanic
Marshall Industrial Technology
11.2014 - 06.2020
- As a maintenance mechanic I was responsible for keeping the equipment at my facility in good operating condition by performing preventative maintenance, machine tests, troubleshooting, removing technical issues, and performing emergency repairs.
U.S. Airforce
U.S Government
02.2000 - 02.2006
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Hamilton High North
Hamilton, NJ06.1999
Skills
- Customer Support/Customer service
- Critical thinking
- Resourcefulness
- Attention to detail
- Active listening
- Adaptability
- Problem-solving
- Issue Resolution
Timeline
Stationary Engineer
Integra LifeSciences
06.2022 - Current
Boiler Operator
Resintech
06.2020 - 06.2022
Maintenance Mechanic
Marshall Industrial Technology
11.2014 - 06.2020
U.S. Airforce
U.S Government
02.2000 - 02.2006
High School Diploma -
Hamilton High North
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