Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Nicholas McMillan

Essexville

Summary

Garnered a plethora of skills and attributes throughout various careers which built a strong, hard work pays off mindset with a knack for giving back to the community. Found how to motivate individuals and successfully lead through my experiences. Committed to many charity events within my surrounding communities. A hunger to grow and adapt within any environment, pursing degrees and winning third in the state in a real time investing competition. Grew from my past experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery and Warehouse Associate

Amazon
11.2024 - Current
  • Displayed self management skills within a team setting to be a strong piece within the puzzle while multitasking and focusing on both speed and quality
  • Incorporated a warehouse coding system to quickly and effectively sort and stow packages to minimize waste of space within storage totes
  • Acted as a floater to increase team efficiency by moving through the employed isles and filling in where needed
  • Integrated hand-held devices to select assignment and scan located packages/totes to organize and mark their placement within the warehouse
  • Followed routes to insure a timely delivery within a given window


Key Holder

Mister Car Wash
11.2023 - 06.2024
  • Added a plethora of leadership strategies to find and utilize individual motivations, settle conflict and guarantee quality of finished group efforts while adhering to company standards.
  • Pushed for member account sales to provide reoccurring business and practiced trouble shooting account issues with prior members, contacting IT support for some.
  • Provided outstanding customer service to give a welcoming and friendly atmosphere.
  • Received payments for single use and memberships.
  • Was trusted with a key and alarm code to close the building after completing all procedures.
  • Filed reports on damage to customer property for review.
  • Led given closing shifts to properly fulfill all check list tasks before filling out a report of the night and sending it in to corporate.

Customer Service Representative

Jack's Fruit Market
11.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science in Finance - Finance And Business Administration

Delta College
Bay City, MI
03-2028

High School Diploma -

Midland High School
Midland, MI
05-2022

Skills

  • Leadership
  • Timeliness
  • Perfectionism
  • Self Management
  • Cash Handling
  • Microsoft Excel
  • Google Docs
  • Critical Thinking
  • Customer Service
  • Basic Math
  • Inventory Control
  • Product Knowledge

Accomplishments

  • Used Microsoft Excel to solve algebraic functions
  • Placed third in the state during a real time investing competition
  • Pushed ahead to a higher math class to be placed in financial math
  • Received a promotion or raise at most positions for my dedication
  • Lead a team of 3-5 individuals to complete given closing tasks


Certification

  • Key Holder Certificate
  • MichiganDriver's License
  • Sales Course Certificate of Completion

Timeline

Delivery and Warehouse Associate

Amazon
11.2024 - Current

Key Holder

Mister Car Wash
11.2023 - 06.2024

Customer Service Representative

Jack's Fruit Market
11.2022 - 01.2023

Bachelor of Science in Finance - Finance And Business Administration

Delta College

High School Diploma -

Midland High School

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Nicholas McMillan