Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.
Explained alignment diagnostic results to customers and recommended best course of action.
Supported management in developing new strategies to improve work processes related to alignment services within the workshop setting.
Boosted shop efficiency by maintaining and calibrating alignment equipment regularly.
Assistant Store Manager
McDonald's Restaurant
808 S Rochester Rd Rochester Mi 48307
04.2008 - 01.2015
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Increased employee retention, training staff in effective customer service techniques and product knowledge.