Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Nicholas Mentrup

Greenville,Ohio

Summary

Knowledgeable leader with record of accomplishment on diverse construction, sales, and military projects. Translates directives of architects, constructions managers and clients into actionable on-site directives to consistently meet project demands. Expert in tackling problems head-on and maintaining strict standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated professional offering discipline, and attention to detail value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Installer

Playcare
Troy, OH
03.2023 - Current
  • Managed a team of installers by providing guidance on tasks completion status, deadlines.
  • Analyzed project requirements to determine the best approach for successful implementation of new systems or services.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Demonstrated efficiency and dedication to quality by contributing to over 100 completed jobs.
  • Trained 10-20 team members to meet project quality and efficiency standards.
  • Inventoried material, tools, and equipment to record product on-hand or to be ordered.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Answered questions and responded to issues to deliver exceptional service to customers.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Investigated customer complaints regarding installation processes or quality assurance practices.
  • Provided regular updates on project progress to stakeholders at all levels.
  • Assisted skilled workers with construction projects in rough and finish carpentry phases.
  • Conducted post-installation inspections to ensure accuracy of work performed by technician teams.
  • Reviewed schedules and work orders to determine supplies and materials for assignments.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Removed systems and fixtures to prepare for replacements.
  • Collaborated closely with other departments within organization to ensure timely resolution of any issues encountered during installations.
  • Maintained inventory records for all hardware components used during installations.
  • Identified potential risks associated with installations and proposed solutions to mitigate them prior to deployment.
  • Surveyed job sites to identify positions and locations for equipment.
  • Created detailed installation plans for new projects while ensuring customer satisfaction.
  • Notified supervisors of faulty operations and defective materials to improve production.
  • Tested and troubleshot systems to alleviate potential issues.
  • Participated in code reviews and provided feedback on improvements needed in existing systems.
  • Reviewed existing documentation to identify areas needing improvement or additional information.
  • Prepared detailed reports on installation progress throughout the duration of each project cycle.
  • Submitted detailed service order ticket upon job completion.
  • Followed building standards and codes during unit installations.
  • Provided exceptional customer experiences to service recipients.
  • Created and supported safe work environments to protect company interests and employee health.
  • Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
  • Verified installation site health and reported blockages and structural issues according to standardized protocols.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Installed new components or replaced defective parts to restore functionality.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Completed scheduled appointments on time to drive quality service.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Kept records of parts and equipment used in projects to update inventory.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.

Area Sales Manager

Presto Foods
Monroe, OH
07.2015 - 07.2022
  • Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
  • Provided training and guidance on product knowledge, selling techniques and customer service.
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Developed and implemented strategic sales plans to accommodate corporate goals.
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
  • Planned, developed and implemented sales strategies in an assigned region.
  • Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
  • Monitored performance of sales representatives against goals set by management.
  • Analyzed sales data to determine areas of improvement for the organization.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Conducted market research to identify customer needs and trends.
  • Created detailed reports on regional sales performance for management review.
  • Organized promotional events such as trade shows, conferences and exhibitions.
  • Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
  • Identified new business opportunities within the region through networking activities.
  • Interacted regularly with senior management to discuss current strategies and future plans.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
  • Identified prospects to foster growth for new business partnerships to build pipelines.
  • Developed pricing policies and negotiated contracts with customers.
  • Reviewed competitor's activities and devised measures to stay ahead in the market competition.
  • Conducted field rides with sales personnel to provide in-the-field coaching and training.
  • Coordinated with logistics teams to ensure timely delivery of goods to customers.
  • Represented company at trade association meetings to promote products and services.
  • Established productive and professional relationships with key personnel in assigned customer accounts.
  • Analyzed and controlled expenditures of division to conform to budgetary requirements.
  • Conferred with merchants and developed partnerships to capitalize on new sales opportunities.
  • Ensured compliance with all applicable laws and regulations pertaining to area of responsibility.
  • Assisted in creating marketing materials including brochures, catalogs, flyers and other advertising media.
  • Supported sales team members to drive growth and development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Resolved customer complaints regarding sales and service.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Directed and coordinated products, services and sales activities.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Conducted market research and reported on competitors.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Developed and significantly grew assigned territory over 200% within first year.
  • Was the top sales rep in the company in first year.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Garbage Truck Driver

Rumpke
Cincinnati, OH
01.2006 - 07.2015
  • Provided assistance to other drivers as needed during their shifts.
  • Drove garbage trucks on specified routes, collected and loaded solid waste and recyclables and transported to appropriate disposal or recycling sites.
  • Stayed up-to-date on changes in route schedules or other related information.
  • Dismounted trucks to collect garbage and remounted trucks for ride to next collection point.
  • Adhered strictly to safety protocols while operating the garbage truck.
  • Followed designated routes to collect garbage, while adhering to traffic laws.
  • Inspected truck daily for safe operation and reported any maintenance issues immediately.
  • Filled in daily record books and logs regarding collection and disposal of collected garbage material.
  • Served as swing driver to cover other routes for drivers on vacation or out on sick days.
  • Inspected trucks prior to beginning routes to verify safe operating conditions.
  • Conducted pre-trip inspections of vehicle systems, including brakes, lights, and turning signals.
  • Verified that all material has been removed from truck at end of each shift.
  • Reported hazardous conditions along the route to management team as needed.
  • Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
  • Ensured truck was loaded correctly to ensure safety when driving.
  • Transported collected materials to disposal sites in accordance with established regulations.
  • Trained new drivers on safe truck operations and route fulfillment.
  • Dumped refuse or recyclable materials at assigned disposal sites.
  • Cleaned cab area of truck periodically throughout shift.
  • Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
  • Participated in regular training sessions for new procedures or techniques.
  • Collected household garbage and recyclables from residential areas in a timely manner.
  • Operated compactor mechanism to compact refuse into holding area within truck body.
  • Maintained accurate records of stops made and materials collected.
  • Performed basic troubleshooting on malfunctioning equipment.
  • Noted customer complaints regarding service quality or timings of service to forward to management.
  • Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
  • Assisted with loading or unloading the truck when necessary.
  • Communicated effectively with customers regarding service issues or complaints.
  • Communicated with dispatchers concerning delays, unsafe sites and accidents.
  • Performed minor repairs such as changing tires and light bulbs on trucks.
  • Dropped off and picked up roll-off containers, verified proper tie-downs and reported on needed truck maintenance.
  • Collected refuse from local streets and other locations for proper sorting.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Packed garbage using compactor equipment.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.

Cavalry Scout

Ohio Army National Guard
Lebanon, OH
02.2001 - 02.2013
  • Performed maintenance on assigned weapons systems, including machine guns, rifles, grenade launchers, and antitank missiles.
  • Conducted reconnaissance missions, gathering intelligence on enemy positions and movements.
  • Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations.
  • Supervised junior scouts during field exercises or combat operations ensuring safety protocols were followed at all times.
  • Inspected assigned armored vehicles for mechanical problems prior to mission start-up.
  • Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
  • Developed camouflage techniques to conceal scout vehicle movement from enemy observation.
  • Planned, memorized and navigated numerous routes during vehicular and foot patrols and coordinated movement between 20-30 vehicles via radio.
  • Monitored and reported changes in enemy activity or equipment.
  • Utilized night vision devices to observe hostile targets without being detected.
  • Operated ground surveillance radar systems to detect movement of personnel and vehicles in assigned area.
  • Assisted with all transport duties in movement of 10-20 vehicles for unit consisting of about 30 platoon members.
  • Identified friendly forces from a distance using binoculars or night vision goggles.
  • Succeeded in training team members and foreign weapons operators in adapting to changing operational environments which resulted in minimizing employee injuries.
  • Coordinated with air support teams to provide timely cover fire for troops on the ground.
  • Provided security for convoys transporting personnel or supplies through hostile areas.
  • Maintained situational awareness of the battlefield environment by observing terrain, weather conditions, and potential threats.
  • Conducted mounted and dismounted patrols to identify enemy positions or activities within an area of operations.
  • Observed terrain characteristics such as vegetation types, elevation changes, road networks and water sources while conducting scouting missions.
  • Prepared detailed maps showing terrain features, troop locations, and other related data.
  • Assisted with the preparation of reports detailing observations from scout missions or patrol activities.
  • Adhered to established rules of engagement when engaging hostile forces.
  • Communicated tactical information to commanders using radios and other communication devices.
  • Attended training sessions to develop skills in land navigation techniques utilizing map reading tools such as compasses or GPS units.
  • Operated targeting and firing systems following superior's orders.
  • Relayed information using advanced onboard communications devices.

Education

Police Science

Hocking College
Nelsonville, OH

Skills

  • Following Safety Practices
  • Taking Precise Measurements
  • Attention to Detail
  • Pre-Installation Site Prep
  • Inventory Accountability
  • Worksite Preparation
  • Equipment Operation
  • Construction Knowledge
  • Time Management
  • Worksite Safety and Maintenance
  • Safety Procedures
  • Component Repairs
  • Knowledge of Industry Best Practices
  • Product Inspection
  • Customer Service
  • Inventory Oversight
  • Contract Management
  • Professional Appearance
  • Equipment Installation
  • Preventive Maintenance
  • Quality Checks
  • Positive Attitude
  • Project Management
  • Hardware Installation
  • Detail Orientation
  • Emergency Procedures
  • Customer Relations
  • Diagnostics and Troubleshooting
  • Scheduling
  • Customer Satisfaction
  • Hand-Eye Coordination
  • Blueprint Reading
  • Work Orders
  • Site Surveys
  • Supply Inventory Management
  • Construction Management
  • Installation Expertise
  • Code Requirements
  • Power Tool Operation

Certification

  • Class B CDL

Accomplishments

  • Numerous awards during my 12 years in the Army
  • Top sales in rep in my first year
  • Promoted in less than 6 months at Playcare

Timeline

Installer

Playcare
03.2023 - Current

Area Sales Manager

Presto Foods
07.2015 - 07.2022

Garbage Truck Driver

Rumpke
01.2006 - 07.2015

Cavalry Scout

Ohio Army National Guard
02.2001 - 02.2013

Police Science

Hocking College

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Nicholas Mentrup