Nicholas Meulemans

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Onboarded new employees with training and new hire documentation.
• Controlled costs to keep business operating within budget and increase profits.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired new employees.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained numerous new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Collaborated with management to create promotions and special events.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
• Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or repair needs.
• Served high customer volumes during special events, nights, and weekends.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upheld strict regulations for safe alcohol service and food safety.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate coordination and resource allocation for clients.
• Educated families and individuals on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for selfadvocacy.
• Developed and maintained strong relationships with community resources for successful referrals.
• Participated in professional development and training opportunities to enhance clinical skills.
• Implemented community outreach programs to promote program awareness.

While in college I also took Business Calculus, Micro and Macro economics, Quantitative and Qualitative Chemistry, as well as other high level science and mathematics courses.