Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Mileham

Wichita,KS

Summary

Dynamic Metal Mechanic at Spirit AeroSystems Inc. with expertise in quality assurance and exceptional customer service. Proven ability to enhance operational efficiency through strategic planning and meticulous attention to detail. Skilled in inventory control and employee training, fostering a collaborative team environment while achieving high standards in production and service delivery.

Overview

25
25
years of professional experience

Work History

Metal Mechanic

Spirit AeroSystems Inc.
03.2023 - Current
  • Measured installation locations with care to cut materials accurately and minimize waste.
  • Preassembled components of commercial ductwork to increase job site efficiency.
  • Finished and sealed ductwork to achieve ideal look and performance levels.
  • Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.

Shift Supervisor

Krispy Kreme
02.2022 - 02.2023
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business running smoothly.

Cook

Qdoba
08.2021 - 02.2022
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Server

Olive Garden
08.2000 - 06.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.

Education

No Degree - Cyber Security

Wichita State University
Wichita, KS

Skills

  • Inventory control and record keeping
  • Strategic planning
  • Document management
  • Employee training
  • Staff management
  • Team member support
  • Exceptional customer service
  • Guest engagement
  • Multitasking and organization

Timeline

Metal Mechanic

Spirit AeroSystems Inc.
03.2023 - Current

Shift Supervisor

Krispy Kreme
02.2022 - 02.2023

Cook

Qdoba
08.2021 - 02.2022

Server

Olive Garden
08.2000 - 06.2021

No Degree - Cyber Security

Wichita State University

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