Nicholas Minfield
Jackson,MS
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals. Organized and motivated to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. As well as Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Sales Representative
Verizon
Brandon, MS
12.2023 - Current
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Leveraged CRM system to manage sales activities and track sales performance.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Identified opportunities for cross-selling additional products and services.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated pricing contracts with customers to maximize profits.
- Demonstrated expert knowledge of store products and promotions.
Area Sales Lead
TROC Global
Clinton, MS
11.2022 - Current
- Processed payments and returned receipts, cash, coin and cards to customers.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Maintained awareness of advertised items to accurately recite current pricing and promotions.
- Provided leadership and direction to motivate associates.
- Engaged customers and trained sales associates using strong knowledge of products and promotions.
- Monitored sales floor to identify customers in need of assistance.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Shared product knowledge to suggest merchandise and services to customers.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Assistant Manager
Cefco
Brandon, MS
12.2020 - 12.2021
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Completed inventory audits to identify losses and project demand.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Automotive Technician
Walmart
Pearl, Ms
01.2019 - 01.2020
- Maintained clean and professional tire bay by merchandising tire displays and automotive products.
- Checked vehicle for leaks and topped off fluids.
- Diagnosed and repaired tires.
- Performed tire rotations, mounts and balancing on vehicles.
Team Lead
Wendy's
Brandon, MS
08.2018 - 11.2019
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Became Safe Serve Certificated
Education
High School Diploma -
Wingfield High School
Jackson, MS05-2019
Skills
- Staff Training and Development
- POS System Operation
- Upselling and Promotions
- Sales Presentations
- Problem-Solving
- Time Management
- Goal-Oriented
- Teamwork and Collaboration
- Verbal and Written Communication
- Strategic Sales
- Positive Customer Experience
- Team Leadership
- Meeting and Exceeding Sales Goals
- Negotiation
- Opening and Closing Procedures
- Mentoring and Training
- Client Relationship Management
- Visual Displays and Presentations
- Sales Development
- Lead prospecting
- Records Management
- Customer Service
- Account Servicing
- Sales closing
- Account development
- Client Service
- Client Account Management
- Sales strategy development
- Performance Improvement
Timeline
Sales Representative
Verizon
12.2023 - Current
Area Sales Lead
TROC Global
11.2022 - Current
Assistant Manager
Cefco
12.2020 - 12.2021
Automotive Technician
Walmart
01.2019 - 01.2020
Team Lead
Wendy's
08.2018 - 11.2019
High School Diploma -
Wingfield High School
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