Nicholas Molina

• I currently push carts back inside the garage for HEB. I help customers by grabbing the carts from outside back inside to the garage and cleaning them so they are ready to use.
• During rainy days I go outside with an umbrella and walk to customers to their car to make sure them and the groceries they purchased don’t get wet.
• I work with a very hardworking team in which we are in any weather from hot to cold and rainy days anywhere from 6-8 hours a day or sometimes 12 hours a day.
• Monitored parking lot for safety and compliance with regulations.
• Assisted customers with loading groceries into vehicles and answering inquiries.
• Collaborated with management to develop strategies for improving operational effectiveness.
• Enhanced customer experience with a friendly demeanor and prompt assistance when needed.
• Assisted disabled patrons with special parking accommodations, ensuring their needs were met.

• Processed customer transactions efficiently using POS systems and cash handling procedures.
• Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
• Maintained accurate cash drawer balances through diligent reconciliation practices.
• Collaborated with team members to ensure seamless store operations during peak hours.
• Trained new cashiers on operational procedures and customer service best practices.
• Managed returns and exchanges in accordance with store policies, ensuring compliance and accuracy.
• Stocked, tagged and displayed merchandise as required.
• Performed cash, card, and check transactions to complete customer purchases.

• Completed AP course in Environmental Science
• Completed AP course in Psychology

Currently enrolled studying engineering with plans to transfer to a in state University.