Amanda Moore
Hendersonville,TN
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
18
18
years of professional experience
Work History
Yard Switcher
Ascend Transportation
04.2024 - Current
- Optimized resource utilization through effective prioritization of switching tasks based on urgency and available resources.
- Facilitated effective communication with shippers, receivers, and other stakeholders to coordinate the accurate exchange of information related to switching activities.
- Promoted a clean working environment by regularly removing debris from tracks and surrounding areas.
- Safeguarded assets by securely locking out equipment during maintenance or repair activities to prevent unauthorized use or tampering.
- Achieved punctual completion of assigned tasks despite challenging weather conditions or other unexpected obstacles that arose during normal operations.
- Increased overall yard performance by monitoring and adjusting workflow to meet changing demands.
- Maintained a positive working relationship with colleagues, fostering an environment conducive to teamwork and collaboration in pursuit of common goals.
- Demonstrated commitment to continuous improvement initiatives by actively participating in team meetings, offering suggestions for process enhancements, and staying current with industry best practices through ongoing professional development opportunities.
Forklift Merchandiser
Sam’s Club
10.2023 - 04.2024
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
CDL A Truck Driver
Owner Operator Independent
11.2020 - 10.2023
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
- Reduced fuel costs with careful route planning and efficient driving techniques.
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Provided exceptional customer service at every point of contact while representing the company brand positively during interactions with clients or vendors on-site visits.
- Resolved conflicts with other drivers or customers effectively through professional mediation skills resulting in mutually beneficial outcomes.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Established strong customer relationships through excellent communication and attentive service.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Senior Insurance Specialist
CHS Medical
03.2016 - 10.2020
- Enhanced customer satisfaction by efficiently resolving complex insurance claims and disputes.
- Streamlined the underwriting process for better risk assessment and policy pricing accuracy.
- Developed comprehensive training materials, improving team performance and increasing overall productivity.
- Collaborated with various departments to implement new insurance products and services successfully.
- Reduced fraudulent claims by implementing thorough investigation processes and utilizing advanced fraud detection tools.
- Mentored junior staff members, fostering a positive work environment that promoted professional growth.
- Negotiated favorable settlements in high-stakes litigation cases, minimizing company exposure to financial loss.
- Established strong relationships with key stakeholders, including brokers, agents, and adjusters, to facilitate smooth business operations.
Office Manager
N.E.W Health
01.2007 - 02.2016
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Education
Business Management And Leadership
Spokane Community College
Spokane, WASkills
- Cost Analysis
- Stock replenishment
- Sales Techniques
- Friendly and outgoing
- Active listener
- Planogram design
- Reliable and punctual
- Relationship Building
- Team Collaboration
- Effective Communication
- Reliability
- Problem-solving aptitude
- Organizational Skills
- Product inventory counts
- Staff Management
- Customer Service
- Business Administration
- Administrative Support
- Team Supervision
- Forklift Operation
- Shipment Processing
- Accurate record keeping
- Hazardous Materials Handling
- Strong Communication Skills
- Equipment Operation
Timeline
Yard Switcher
Ascend Transportation
04.2024 - Current
Forklift Merchandiser
Sam’s Club
10.2023 - 04.2024
CDL A Truck Driver
Owner Operator Independent
11.2020 - 10.2023
Senior Insurance Specialist
CHS Medical
03.2016 - 10.2020
Office Manager
N.E.W Health
01.2007 - 02.2016
Business Management And Leadership
Spokane Community College