Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicholas Moore

Katy,TX

Summary

At Elite Automotive Solutions, leveraged expertise in paintless dent repair and exceptional work ethic to significantly enhance customer satisfaction and referrals. Skilled in advanced PDR techniques and renowned for attention to detail, played a pivotal role in streamlining repair processes and mentoring junior technicians, driving the team towards exceeding performance metrics. Personable and dedicated individual with strong eye for detail and commitment to providing high-quality work. Understanding of automotive repair processes and possess hands-on skills in surface preparation and minor repairs. Capable of delivering seamless results that enhance vehicle appearance and customer satisfaction. Diligent auto cosmetic specialist with knack for restoring vehicle exteriors to their original condition. Proven ability to remove dents without damaging paint, ensuring high-quality results. Demonstrated expertise in using specialized tools and techniques to smooth out dents efficiently. Professional with solid background in vehicle surface repair, specializing in paintless dent removal. Known for precision, effective problem-solving, and adaptability in fast-paced environments. Strong focus on teamwork and achieving optimal results, with skills in dent assessment, repair techniques, and customer satisfaction. Dependable and flexible, always aligning with evolving project needs. Developed technical skills and precision in hands-on automotive repair environment, looking to transition into new field. Proficient in problem-solving and delivering high-quality results under tight deadlines. Seeking role where these skills can be leveraged in dynamic and collaborative setting.

Overview

10
10
years of professional experience

Work History

Paintless Dent Repair Technician

Elite Automotive Solutions
09.2014 - Current
  • Participated in ongoing professional development opportunities such as workshops, conferences, or online courses to stay current on industry trends and advancements in paintless dent removal technology.
  • Handled customer inquiries, providing accurate information about paintless dent repair techniques and expected outcomes for their specific situation.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Performed quality control checks on completed jobs, ensuring that repairs meet company standards and client expectations before vehicle return.
  • Contributed to company growth by maintaining strong relationships with insurance companies, leading to an increase in referrals for paintless dent repairs.
  • Maintained a high standard of quality in all repair jobs, resulting in positive feedback from clients and increased referrals.
  • Mentored junior technicians to help them develop their skills in paintless dent repair techniques, contributing to overall team success.
  • Maintained a clean and organized workspace to promote efficiency and minimize the risk of accidents or damage to vehicles.
  • Contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among colleagues.
  • Strengthened the reputation of the business by consistently providing exceptional service and expertise during interactions with customers and other professionals within the industry.
  • Educated clients on proper vehicle maintenance to prevent future dents and other cosmetic issues, fostering trust between technician and client.
  • Assisted in streamlining the repair process by developing new methods for tackling complex dents and damage patterns.
  • Reduced vehicle downtime for clients by quickly assessing and repairing dents using specialized tools and techniques.
  • Consistently met or exceeded company performance metrics through dedication to high-quality workmanship and efficient processes.
  • Enhanced customer satisfaction by efficiently completing paintless dent repair jobs with attention to detail.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Applied finishing techniques to enhance quality and appearance of repairs.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.

Auto Body Technician

Elite Automotive Solutions
09.2017 - 05.2022
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
  • Reassembled and replaced parts to complete body repairs.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Increased repeat business, establishing strong relationships with customers through excellent service.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
  • Applied primers, sealers and other materials prior to painting.

Automotive Paint Technician

Elite Automotive Solutions
09.2017 - 05.2022
  • Reduced rework rates by maintaining strict attention to detail during the painting process and thoroughly inspecting finished products.
  • Supported the company''s sustainability initiatives by properly disposing of hazardous materials according to local regulations and minimizing waste where possible.
  • Maintained exceptional work quality standards through rigorous surface preparation, masking, and sanding procedures prior to painting.
  • Increased customer satisfaction by providing high-quality automotive paint services and addressing concerns promptly.
  • Achieved consistent color matching on all vehicles by utilizing advanced color matching technologies and regularly calibrating equipment.

Education

High School Diploma -

Highlands Ranch High School
Highlands Ranch, CO
05.2004

Skills

  • Aluminum Repair
  • Sanding Techniques
  • Plastic repair
  • Buffing and Polishing
  • Corrosion Protection
  • Color Matching
  • Damage Assessment
  • Metal Manipulation
  • Glue Pulling Techniques
  • Precision hand tools
  • Panel Alignment
  • Expert Dent Removal
  • Advanced PDR Techniques
  • Excellent work ethic
  • Auto body repair
  • Hand-tool proficiency
  • Welding experience
  • Power tool proficiency
  • Quality-focused
  • Paint Matching
  • Deadline-oriented
  • Spray Gun Operation
  • Estimating costs
  • Surface Sanding
  • Defect Removal
  • Accurate estimates
  • Knowledge of insurance protocols
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Computer Skills
  • Parts Replacement
  • Body refinishing
  • Organizational Skills
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Surface Preparation
  • Team building
  • Task Prioritization
  • Self Motivation
  • Power buffers
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Color mixing
  • Repair Work Planning
  • Shop management
  • Quality Control
  • Interpersonal Skills
  • Interpersonal Communication
  • Specialty parts replacement

Accomplishments

  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 300 vehicle fleet repair by completing estimates with pictures with accuracy and efficiency, completing the project in 2 months.

Timeline

Auto Body Technician

Elite Automotive Solutions
09.2017 - 05.2022

Automotive Paint Technician

Elite Automotive Solutions
09.2017 - 05.2022

Paintless Dent Repair Technician

Elite Automotive Solutions
09.2014 - Current

High School Diploma -

Highlands Ranch High School
Nicholas Moore