Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously while working in stressful environments with a high degree of accuracy. Additionally I am equipped with two years of specialized experience for the Federal Bureau of Prisons local Special Operations Response Team (SORT).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Officer
Department Of Justice
02.2020 - Current
Enhanced facility security by conducting regular inspections and addressing potential risks.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Conducted routine and emergency head counts.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Observed behavior of residents individually and in groups.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Interviewed inmates to obtain information and assess needs.
Received and accounted for personal possessions and determined inmate work assignments.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Supervised inmates during meals, recreation and other activities.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Built solid relationships with staff and residents to keep institution safe and secure.
Documented inmate behavior and activities in logbooks.
Made rounds at specified intervals and conducted head counts and roll calls.
Searched building and grounds, living quarters, and work areas for contraband.
Prepared reports to document incidents and violations.
Conducted security checks of inmates and living areas.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Provided assistance and guidance to inmates regarding daily activities.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Administered drug tests to inmates.
Sales Associate
West Orlando Power Sports
08.2019 - 01.2020
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Law Assistant
Dusty Twyman-Morey Family Law, P.A.
06.2015 - 08.2019
Streamlined legal research by utilizing advanced search techniques and analytical tools.
Enhanced attorney efficiency with timely preparation and organization of case files.
Aided in case strategy development through thorough analysis of relevant statutes and precedents.
Managed complex litigation cases, ensuring timely completion of critical tasks and deadlines.
Improved client satisfaction by providing prompt updates on case progress and maintaining open lines of communication.
Organized exhibits for trial presentation, contributing to seamless courtroom proceedings.
Drafted correspondence on behalf of attorneys, facilitating effective communication between parties involved in legal matters.
Provided exceptional client service by attentively listening to their needs and promptly addressing any concerns or questions.
Utilized strong attention to detail to proofread and edit legal documents, minimizing errors and reducing the need for revisions.
Updated firm's database with new information for client records and financial documents.
Assisted attorneys with case organization and administrative tasks.
Attended court sessions to record and listen to critical information.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Assisted attorneys with reviewing and organizing witness reports.
Created weekly, monthly and quarterly expense reports.
Education
Bachelor of Arts - Political Science
University of Central Florida
Orlando, FL
05.2019
Skills
Search and Seizure
Evidence Storage
Problem Solving
Training and Development
Conflict Resolution
Customer Service
Organizational Skills
Time Management
Documentation and Reporting
Report Writing
Accomplishments
Former College Athlete
Special Operation Response Team member
Certification
Introduction to Incident Command System, ICS-100
IS-00200.c Basic Incident Command System for Initial Response
IS-00700.b An Introduction to the National Incident Management System
IS-00800.d National Response Framework, An Introduction