Summary
Overview
Work History
Education
Skills
Leadership
Additional Information
Timeline
Generic

Nicholas Morgan

Nashville,TN

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member or leader! Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Consistently able to adapt to changing situations and learn quickly if necessary. Thrives under pressure in challenging circumstances and strives to prevail successful even when odds may not be in his favor. At the very least, can guarantee his best effort in every situation and a consistent willingness to accept feedback on ways he can improve, recalibrate and adapt to be a better fit for the position he holds.

Overview

7
7
years of professional experience

Work History

General Laborer

Tradesman International
04.2023 - Current
  • Maintained safety protocols while ensuring cost-effective and safe handling of equipment and materials.
  • Enhanced team goals and solved issues while collaborating with team members to develop progressive initiatives.
  • Identified and resolved complex problems that affected production and installation deadlines.
  • Monitored progress, tools and job site organization/cleanliness to reduce project delays.

Stage Crew Member

Rhino Staging & Events Production
03.2022 - 02.2023
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
  • Constructed and decorated set pieces and props per design specifications.
  • Assisted in all technical and practical effect setup for both arena and stadium performances and broke down all equipment at close of each show.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Assisted crews with set building and pointed out problems that could be potential safety issues.

Audio Engineer Intern

DCR Nashville
04.2022 - 11.2022
  • Set up and tested equipment prior to events and shows
  • Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for shows
  • Maintained and repaired sound equipment.

Tech Department Associate

Target
09.2021 - 12.2021
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

H&M Retail
05.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.

Forklift Operator (Night Shift)

Fedex Freight
05.2021 - 08.2021
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and Loaded deliveries to and from designated trailers to ensure prompt and accurate deliveries
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Maneuvered HAZMAT products in compliance with OSHA, FedEx and NJDOT Guidelines to ensure the safety of the workplace and drivers transporting the materials.

Crew Member

Chipotle Grill
01.2021 - 05.2021
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Liquor Store Associate

ShopRite
01.2020 - 09.2020
  • ID'd all customers and denied alcoholic sales to intoxicated and underage customers and contacted management immediately when issues escalated.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Associate/Team Leader

TJ Maxx, TJX Companies
11.2016 - 09.2020
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Bachelor of Science - Audio Engineering Technology

Belmont University
Nashville, TN
05.2024

High School Diploma -

Rancocas Valley Regional High School
Mount Holly, NJ
06.2020

Skills

  • Multitasking Strengths
  • Verbal and Written Communication
  • Leadership and Maintaining Team Enthusiasm
  • Documentation and Recordkeeping
  • Money Handling
  • Time Management
  • Policy and Procedure Adherence
  • Technical Proficiency
  • Rapid Adaptation and Learning
  • Creative Strategies
  • Customer Relationship Building and Ensuring Satisfaction

Leadership

4 years in NJROTC Unit; Responsible for the operation and mentoring of new and often younger cadets, as well as maintaining a solid bearing in stressful situations whilst under varying levels of pressure. 

Additional Information

Natural "People Person" with a friendly and conversational approach to both strangers and regulars.

Works well with others and consistently adopts a "How could I be more helpful" attitude in hope of constantly improving.

Loves to learn new things and takes responsibility very seriously.

Will ask questions if ever unsure and will strive to provide nothing shy of the utmost highest expectation.

Timeline

General Laborer

Tradesman International
04.2023 - Current

Audio Engineer Intern

DCR Nashville
04.2022 - 11.2022

Stage Crew Member

Rhino Staging & Events Production
03.2022 - 02.2023

Tech Department Associate

Target
09.2021 - 12.2021

Sales Associate

H&M Retail
05.2021 - 08.2021

Forklift Operator (Night Shift)

Fedex Freight
05.2021 - 08.2021

Crew Member

Chipotle Grill
01.2021 - 05.2021

Liquor Store Associate

ShopRite
01.2020 - 09.2020

Sales Associate/Team Leader

TJ Maxx, TJX Companies
11.2016 - 09.2020

Bachelor of Science - Audio Engineering Technology

Belmont University

High School Diploma -

Rancocas Valley Regional High School
Nicholas Morgan