Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Morgan

Peoria,IL

Summary


Experienced with managing high-value client accounts and developing long-term business strategies. Utilizes relationship-building techniques and effective communication to meet and exceed client expectations. Track record of strong negotiation skills and strategic planning, ensuring sustained business growth and client satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Account Manager

Sun N Us Solar Solutions
09.2022 - Current
  • In-home and virtual solar presentations within Illinois.
  • Coached, trained, and developed new energy consultants on the fundamentals of selling The SunPower Advantage of products and experience.
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
  • Enhanced communication between departments for more effective problem-solving and collaboration.

Senior Account Manager

Power Home Solar
11.2021 - 09.2022
  • In-home and virtual solar presentations within 30 states.
  • Provided mentorship and guidance to new hires and energy consultants on closing practices and designing a structured sales process.
  • Ranked in the top 10% of closing percentage for the virtual team at 37%
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

General Manager

The RoomPlace
02.2006 - 11.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Recognized as a “turnaround” manager, have been deployed to several stores that were underperforming and brought them up to corporate performance and profitability standards.
  • Developed and implemented strategies to increase sales and profitability.

Performance Achievements

  • Peoria, IL FY 2019 Mall Store of the Year Key Performance Indicators
  • Aurora, IL FY 2014, 2015 and 2016, 2017 - Highest Delivered Average Ticket
  • Schaumburg, IL FY 2017 and 2012 Store of the Year Key Performance Indicators and EBITA
  • Rockford, IL FY 2009 and 2010 delivered 21% year-over-year volume increase.
  • Bloomingdale, IL FY 2007 35% Year-over-year delivered volume increase.

Education

Bachelor of Science - Organizational Management

Northern Illinois University
DeKalb, Illinois
01.2004

Skills

  • Business development
  • Schedule management
  • Excellent negotiation skills
  • Partnership development
  • Customer relations
  • Goals and performance
  • Operations
  • Sales tactics
  • Leadership management trained
  • Client services oversight

Certification

Life Producer License -IL 2024

Timeline

Senior Account Manager

Sun N Us Solar Solutions
09.2022 - Current

Senior Account Manager

Power Home Solar
11.2021 - 09.2022

General Manager

The RoomPlace
02.2006 - 11.2021

Bachelor of Science - Organizational Management

Northern Illinois University