NICHOLAS MORONES

• Supervised daily operations, ensuring adherence to safety protocols and efficient workflow management.
• Cross-trained in all areas of the operation including receiving, order picking, order packing, inventory counts, and shipment scheduling.
• Assigned daily pack line roles and tasks to optimize flow and efficiency or order packing.
• Used NetSuite tools to verify orders and create pick tasks.
• Resolved customer issues regarding order shortages, paperwork, and quality issues.
• Operated forklifts and reach-trucks to handle products, move materials, and other tasks.
• Provided counsel, coaching, and corrective action to associates when needed.
• Verified and reported daily inventory counts.

Capstone Logistics is a 3rd Party supply chain solutions partner with capabilities in freight management, warehouse and distribution center support, last mile delivery, supply chain analytics and more

• Achieved Retention rate of 91% for 2023 fiscal year
• Take ownership of the business and ensure the highest standards of safety, productivity and customer service are delivered
• Conduct daily communications with Unloaders on service levels, accountability, safety, pay and performance
• Create daily work logs and send into corporate
• Ensure Customer needs are met on a daily basis
• Document and resolve any customer service or associate issues daily
• Ensure all associates follow policies and work rules including safety
• Hold weekly safety meetings and ensure/document associate participation
• Manage Site budget within company parameters to ensure financial success of the business
• Prepare weekly schedule for all associates, tracking vacation and PTO requests and maintaining proper staffing for continuous production
• Interview, hire and onboard all new associates
• Manage timely and accurate data entry for all services performed
• Complete daily and weekly closeout, including cash balancing, data upload and payroll according to policies and standard operating procedures
• Attend weekly P&L calls to review weekly profits and losses
• Travel to other sites out of state to assist in start-up operations, new Manager training and crisis recovery.

• Assisted Site Manager with daily operations to ensure completion of work, Customer satisfaction and any other tasks needed
• Maintained consistent dock presence to ensure completion of safety policies and efficient completion of work as well as dock cleaning at end of shift
• Certified associates on powered equipment such as Crown stand-up forklifts and Crown double pallet jacks.

• Repack Area