Nicholas Morris
Denver,CO
Summary
Results-driven MBA with extensive experience in business operations and management, demonstrating a strong ability to coordinate activities that align with organizational objectives. Proven expertise in strategic planning and inventory management enhances operational efficiency. Recognized for innovative approaches to problem-solving and exceptional leadership skills, facilitating team growth and performance improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Contractor
Uber
Denver, CO
05.2024 - Current
- Managed passenger transportation and food delivery services in Denver, Colorado, optimizing routes for maximum revenue
- Implemented personal schedule management tools for time tracking and route planning to enhance efficiency
- Utilized skills in logistics, customer service, and revenue optimization to drive successful operations
Sales Manager
B&B RV, Inc.
Denver, CO
03.2023 - 05.2024
- Developed and implemented sales strategies to drive revenue growth and expand market share
- Monitored and analyzed sales performance metrics to identify areas for improvement and implement corrective actions
- Managed inventory and advertising across multiple platforms and ensured a well-maintained and organized RV showroom, resulting in ~$9MM gross sales in 1 year
Managing Partner
The Farmers Market
Denver, CO
08.2017 - 10.2022
- Managed staff at a boutique cannabis shop in Denver, overseeing hiring, training, and discipline
- Ensured inventory compliance with state regulations and developed sales strategies to increase profits
- Grew annual profits from $750,000 to $3,000,000 by implementing a loyalty program to incentivize repeat business along with generating long-term relationships with customers to build trust
General Manager
Santé
Denver, CO
04.2016 - 08.2017
- Managed staff and inventory with owner supervision to ensure smooth operations
- Maintained records to stay compliant with state regulations and uphold company standards
- Trained and managed staff to provide high-level customer service while ensuring regulatory compliance
Assistant General Manager
Larkburger
Broomfield, CO
02.2015 - 12.2015
- Managed restaurant operations including scheduling, hiring, coaching, and inventory management to ensure high-quality food production and brand growth
- Implemented local marketing strategies to drive brand awareness and increase customer engagement
- Achieved a 15% increase in revenue through efficient labor management and waste reduction
Banking Officer
FirstBank
Centennial, CO
11.2012 - 10.2014
- Managed daily branch operations including high-level approvals, personnel decisions, and problem resolution
- Developed and maintained customer relationships through prospecting and business development initiatives
- Achieved yearly targets for deposit growth, loan origination, and customer development
Business Development and Culinary Manager
La Vie Catering Denver
Denver, CO
05.2012 - 10.2012
- Developed and implemented marketing strategy, resulting in a 20% increase in client bookings
- Conducted business operation analysis to optimize efficiency and reduce costs, leading to a 15% increase in profit margins
- Led menu development and costing initiatives, introducing new dishes that boosted customer satisfaction and retention rates
Assistant Manager
Larkburger
Denver, CO
04.2011 - 05.2012
- Led a team of cooks and cashiers to ensure efficient operations and high-quality food delivery
- Managed labor and inventory to optimize efficiency and minimize waste, enhancing overall productivity
- Focused on delivering exceptional customer service, emphasizing speed and quality of food to drive customer satisfaction
Various Positions
The Inverness Hotel and Conference Center
Englewood, CO
06.2007 - 10.2010
- Managed inventory, supervised Club-Level Lounge, and handled guest disputes and complaints
- Settled guest accounts and drove revenue through upselling in various positions including Concierge and Reservations Sales Agent
- Positions Held: Conference Services Concierge; Concierge; Front Desk Agent; Reservations Agent; Security Officer
Education
MBA - Marketing and Management
University of Denver - Daniels College of Business
06-2012
AS - Culinary Arts
Johnson & Wales University
01.2012
BSBA - Hotel, Restaurant & Tourism Management
University of Denver - Daniels College of Business
06-2008
Skills
- Business Administration
- Coaching and Mentoring
- Data Interpretation Skills
- Microsoft and Google Suite
- Tableau Data Visualization
- SQL Proficiency
Certification
- Business Analytics Science
Languages
- Spanish, Limited Working
- English, Native
References
References available upon request.
Timeline
Independent Contractor
Uber
05.2024 - Current
Sales Manager
B&B RV, Inc.
03.2023 - 05.2024
Managing Partner
The Farmers Market
08.2017 - 10.2022
General Manager
Santé
04.2016 - 08.2017
Assistant General Manager
Larkburger
02.2015 - 12.2015
Banking Officer
FirstBank
11.2012 - 10.2014
Business Development and Culinary Manager
La Vie Catering Denver
05.2012 - 10.2012
Assistant Manager
Larkburger
04.2011 - 05.2012
Various Positions
The Inverness Hotel and Conference Center
06.2007 - 10.2010
MBA - Marketing and Management
University of Denver - Daniels College of Business
AS - Culinary Arts
Johnson & Wales University
BSBA - Hotel, Restaurant & Tourism Management
University of Denver - Daniels College of Business
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