Reliable individual proudly offering 5+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
4
4
Years of Canine Industry Experience
5
5
years of professional experience
4
4
years of post-secondary education
Work History
HVAC Service Technician Apprentice
Wales Darby
, NY
09.2019 - 09.2020
Followed all standard safety practices to avoid accidents as per company regulations.
Replaced and installed new machinery, equipment and parts.
Attended training offered by company to keep updated on new methods and improve skills.
Identified major problems with system and notified supervisor before ordering replacement parts.
Checked heavily used equipment daily and performed basic repairs.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Completed preventive maintenance on machines to enhance production and maintain quality.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Liaised with internal departments to optimize productivity and efficiency.
Apprentice Electrician
Barnett Electrical Services
, NY
10.2019 - 02.2020
Checked and performed electrical wiring through conduits and holes in walls and floors.
Helped complete system installations, digging trenches, and breaking up concrete.
Organized materials and tools in to maintain clean and neat work areas.
Pulled wire through conduits and through holes in walls and floors.
Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Connected wires to circuit breakers, transformers and other components to create working electrical systems.
Identified and studied electrical problems to determine correct solutions.
Understood and used proper tools and equipment to install and maintain electrical systems.
Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
Inspected electrical systems, equipment and components to identify hazards and defects.
Handled installation of electrical components by splicing, joining, and connecting wire.
Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Pulled EMT and PVC conduit wire according to plans and code requirements.
Barback
The Blind Pig of Westchester
White Plains, NY
01.2020 - 10.2021
Replaced empty kegs and soda syrups.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Delivered food to customers at bar and tables.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Learned how to make wide variety of mixed drinks.
Restocked ice, condiments, and snacks.
Greeted customers and provided friendly, knowledgeable service.
Assisted in setting up and breaking down bar area for special events.
Explained daily specials and beverage promotions to exceed daily sales goals.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Engaged in suggestive selling and other sales techniques.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Bartender/Head Bartender
The Liffy II
Inwood, NY
02.2020 - 10.2021
Recruited and trained new bartenders and barbacks to help maintain talented team.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Obtained cash bank and stocked service bar to prepare for operation.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Developed new signature cocktails to support bar marketing brand and increase profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed strict recipes and drink measurements to minimize product used.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Crafted special drink and cocktail menu items for seasonal offerings.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Head Bartender
Alvin & Friends Restaurant
New Rochelle, NY
01.2021 - 09.2021
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Closed out cash register and prepared cashier report at close of business.
Bartender
Valerie
Manhattan, NY
09.2021 - 11.2021
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Mixed unique and interesting cocktails for customers, including bar specials.
Upheld strict regulations for safe alcohol service and food safety.
Learned a massive amount of elite level bar knowledge from one of the best bar programs in Manhattan.
Canine Rescue
Trina & Friends K9 Rescue
, NY
09.2021 - Current
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Transported endangered canines of all temperaments, breeds and sizes.
Protected animals from care errors by maintaining clear and secure tags.
Educated fosters, interested pet owners to specific personality traits involved with each individual canine.
Offer training programs to adoptees and fosters.
Playroom Manager/ Lead Rover
Dogtopia
New Rochelle, NY
03.2022 - 05.2023
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Trained groups of people in multiple sister/brother locations, leading as an example and breaking company molds.
Built training programs for canines and pet parents in order to improve the quality of life for all involved.
Bar Manager
Modern Restaurant
New Rochelle, NY
01.2023 - 03.2024
Maximized customer service by training staff, overseeing operations, and resolving issues.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Improved customer service rankings by resolving issues quickly and accurately.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Consulted with managers to organize special events and promotions.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.