Summary
Overview
Work History
Education
Skills
References
Timeline
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Nicholas Murphy

San Antonio,TX

Summary

Highly motivated and results-driven professional with 4 years of experience in customer service and 2 years in retail banking. Proven expertise in customer support, client relationship management, and software and hardware proficiency, Demonstrated ability to deliver exceptional results in fast-paced environments through strategic planning, meticulous attention to detail, and innovative problem-solving. Adept at building and maintaining strong relationships with clients, and team members to ensure successful project execution and customer satisfaction. Eager to leverage my skills and experience to contribute to the success of Spectrum as a field technician.

Overview

5
5
years of professional experience

Work History

Relationship Banker

Simmons Bank
San Antonio , Texas
08.2022 - 12.2024

My role as a relationship banker for Simmons Bank includes the responsibility of managing and developing relationships with new and existing customers to provide personalized financial solutions. This role involves a variety of tasks aimed at understanding customer needs, recommending banking products, and delivering exceptional customer service. As a banker for Simmons, security awareness and basic networking knowledge was also a big part of my daily responsibilities.

Delivery Driver

FedEx
San Antonio, Texas
03.2021 - 07.2022

Responsible for the safe and timely delivery of packages to customers. This role requires excellent driving skills, time management, and a commitment to providing exceptional customer service

Amazon Fulfillment Associate

Amazon
San Antonio, Texas
01.2022 - 06.2022

Ensured the efficient processing and shipment of customer orders.

  • Receiving, stowing, picking, packing, and shipping products.

Meat Slicer

Bill Millers
San Antonio, Texas
06.2020 - 11.2020

Responsible for cutting, slicing, and preparing various types of meat and poultry products for customers. This role requires precision, attention to detail, and a commitment to maintaining high standards of food safety and hygiene.

Education

High School Diploma -

Kipp University Prep High School
San Antonio, TX
06-2018

Emergency Management

San Antonio College
San Antonio, TX

Some College (No Degree) - Environmental Biology

A&M Corpus Christi
Corpus Christi, TX

Skills

  • Communication
  • Interpersonal skills
  • Punctuation & time management
  • Organization
  • Adaptability
  • Leadership
  • Attention to detail
  • Technical troubleshooting
  • Problem Solving and Conflict Resolution
  • Installation and maintenance of cable and internet systems
  • Cybersecurity

References

References available upon request.

Timeline

Relationship Banker

Simmons Bank
08.2022 - 12.2024

Amazon Fulfillment Associate

Amazon
01.2022 - 06.2022

Delivery Driver

FedEx
03.2021 - 07.2022

Meat Slicer

Bill Millers
06.2020 - 11.2020

High School Diploma -

Kipp University Prep High School

Emergency Management

San Antonio College

Some College (No Degree) - Environmental Biology

A&M Corpus Christi
Nicholas Murphy