Nicholas Nance
Nesbit,MS
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Warehouse Manager IV
Coca Cola Consolidated
09.2022 - Current
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Operations Manager
Dollar Tree
- Report to the General Manager while overseeing 7 salaried direct reports, 80 indirect reports, while based in a 450,000 square foot facility
- Oversee inbound, outbound and maintenance for 2nd shift
- Improve training process through documented training program
- Floor to Manager program in-process to develop future internal leadership
- Improve CPH from 90 to 105 with a stretch goal 120 in 6 months.
Operations Manager
Owens & Minor
- Reported to the General Manager while overseeing 4 salaried direct reports, 130 indirect reports, while based in a 750,000 square foot facility
- Oversee entire distribution operation
- Reduced overall containers on site loaded from 250 to less than 15
- Reduced delays in less than truckload shipments from 10 days to 1
- Improved overall structure of leadership/support
- Added monthly recognition program.
Operations Manager
UNFI - Indianola
- Reported to the General Manager while overseeing 7 salaried direct reports, 150 indirect reports, while based in a 650,000 square foot facility
- Oversee outbound operation
- Improved selector/lift operator training program
- Roll-out selector scan (currently achieving 91% scan rate)
- Major reduction in service errors.
Warehouse supervisor
Mclane - Memphis
- Reported to the Warehouse Manager while overseeing 100 direct reports in a 500,000 square foot facility
- Train selectors, lift operators and loaders
- Aid transportation in routing and trailer load conditions
- Interview and hire talent
- This was a terrific opportunity to practice what is preached but a short venture that lacked immediate opportunities for the future.
Vice President of Operations
PFS - Batesville
- Reported to the President while overseeing 4 salaried direct reports, 150 indirect reports, and 75 drivers while based in a 325,000 square foot facility
- Managed a P&L of $4.2MM/year
- Major KPI’s include budget, cases per route, on-time percentage, safety, and customer service
- Team achieved best street sales growth percentage 4 years in a row
- Successfully took team from bottom 5 to top 5 in improving associate turnover
- Reduced operational cost per case 3 years consecutively
- Beat transportation cost per case all 3 years
- Developed strategic initiatives to reduce cost per case in delivery/warehouse through projects in slotting, shrink, service, and reroutes
- Increased sales growth while reducing expenses through productivity and quality of service.
Operations Manager
PFS - Chicago
- Reported to the Vice President of Operations while overseeing 4 salaried direct reports, 225 indirect reports, and 160 drivers within a 325,000 square foot distribution center
- Decreased driver turnover to less than 20%
- Drove reduction in selector turnover by 50%
- Achieved most improved service excellence in corporation across multiple metrics
- Improved shrink numbers to achieve best in corporation.
Corporate support analyst
Performance food group (PFS corp)
- Install engineer labor standards for Vistars, PFS and train to use
- Improve overall corporation efficiencies through labor models.
Assistant warehouse Manager
PFS – IFH (Florence)
- Hire and train associates
- Maintain sanitation standards to exceed customer expectations and service.
Support analyst
PFS – IFH (Florence)
- Perform all time and data studies to keep engineered labor standards current
- Continuously train associates how to achieve standards and update standard operating procedures.
Warehouse Slot coordinator
PFS – IFH (Florence)
- Assign new items to the correct slot map to achieve efficiencies by forklift and selection
- Remove items no longer available to customers for salvage
- Driver check-in support and cycle count facility as needed.
Forklift operator
PFS – IFH (Florence)
- Fill pick facings with new pallets of product
- Maintain sanitation of work area and inform leadership of opportunities.
Order selector
PFS – IFH (Florence)
- Select customer orders to be loaded on trucks while maintaining stop order and product integrity.
Loader
PFS – IFH (Florence)
- Load each case in stop order heaviest on bottom and lightest on top for driver success and customer satisfaction
- Clean and sweep trailers
- Verify trailer temperature.
Education
Associate of arts in Information technology -
University of phoenix
05.2010
Skills
- Servant Leadership and Leader-shift
- Analytics through data mining
- Problem-solving
- Tactical/strategic assignments
- Mentorship
- Organizational Management
- Data Analysis
- Program Administration
- Workflow Optimization
- Performance reporting
- Inventory Management
- Maintenance Planning
Hobbies and Interests
- Volunteer to coach for recreation leagues in each city we have lived.
- Operation of the audio, video, lights and online for Southpoint Church.
Timeline
Warehouse Manager IV
Coca Cola Consolidated
09.2022 - Current
Operations Manager
Dollar Tree
Operations Manager
Owens & Minor
Operations Manager
UNFI - Indianola
Warehouse supervisor
Mclane - Memphis
Vice President of Operations
PFS - Batesville
Operations Manager
PFS - Chicago
Corporate support analyst
Performance food group (PFS corp)
Assistant warehouse Manager
PFS – IFH (Florence)
Support analyst
PFS – IFH (Florence)
Warehouse Slot coordinator
PFS – IFH (Florence)
Forklift operator
PFS – IFH (Florence)
Order selector
PFS – IFH (Florence)
Loader
PFS – IFH (Florence)
Associate of arts in Information technology -
University of phoenix
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