Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Nelson

Meadville,Pennsylvania

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Kwik Fill
08.2021 - Current
  • Supported daily operations by coordinating schedules and managing communication between departments.
  • Assisted in maintaining inventory accuracy through regular audits and system updates.
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Learned organizational policies and procedures to ensure compliance in all tasks.
  • Collaborated with team members to streamline processes and enhance workflow efficiency.
  • Monitored project progress, reporting updates to senior management for timely decision-making.
  • Participated in training sessions to develop skills in software tools used for project management.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Press Operator

Ptr Tool & Plastics
08.2016 - 10.2019
  • Monitored press performance, identifying issues for timely troubleshooting and resolution to minimize downtime.
  • Trained junior operators on equipment operation, safety protocols, and quality control standards.
  • Conducted regular maintenance checks on machinery to ensure compliance with safety regulations and operational standards.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.

Direct Support Professional

The ARC of Crawford County
06.2014 - 07.2016
  • Provided direct care and support to individuals with disabilities, enhancing daily living skills and independence.
  • Assisted clients in implementing personalized care plans, ensuring alignment with individual needs and goals.
  • Facilitated communication between clients and families, promoting a supportive environment for effective care.
  • Trained new staff on best practices for client engagement and safety protocols, improving team efficiency.

Education

High School Diploma -

Saegertown JR/SR Highschool
Saegertown, PA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Conflict resolution
  • Retail operations

Timeline

Assistant Manager

Kwik Fill
08.2021 - Current

Press Operator

Ptr Tool & Plastics
08.2016 - 10.2019

Direct Support Professional

The ARC of Crawford County
06.2014 - 07.2016

High School Diploma -

Saegertown JR/SR Highschool