Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Nicholas Nguyen

Tampa,FL

Summary

Highly effective healthcare representative bringing unique blend of empathy, patience, and persuasive communication skills. Demonstrated ability to collaborate seamlessly with diverse teams and build meaningful relationships with patients and colleagues. Adept at navigating complex healthcare environments, ensuring patient needs are met with utmost care and attention. Proven track record of achieving targets through cooperative and people-focused approaches, enhancing overall patient satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Clinical Consultant/Medical Assistant

NeuSpine Institute
Tampa, FL
02.2025 - Current
  • Mentored junior staff members on effective communication techniques when interacting with patients and families.
  • Developed and implemented clinical protocols for patient care, ensuring compliance with regulatory standards.
  • Created educational materials used to train new employees on various aspects of clinical practice.
  • Collaborated with healthcare professionals across multiple disciplines to ensure optimal coordination of services.
  • Identified opportunities for process improvements by studying existing systems and recommending changes based on findings.
  • Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
  • Educated patients about their conditions and treatments.

Medical Assistant

Florida Medical Pain Management
St. Petersburg, FL
01.2018 - 01.2020
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
  • Documented medical data in patient charts, facilitating accurate records.
  • Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.
  • Supported physicians in examinations, procedures, and diagnostic tests.

Organic Chemistry Private Tutor

Self-Employed
Tampa, FL
01.2016 - 01.2020
  • Provided one-on-one instruction tailored to the individual strengths of each student.
  • Implemented innovative teaching strategies to promote active learning and engagement.
  • Engaged students in meaningful discussions about topics related to course content.
  • Engaged actively with students to build confidence in subject matter and help improve study methods.

Education

Bachelor's Degree - Chemistry

University of South Florida
Tampa
01.2018

Skills

  • Customer service
  • Communication
  • Teamwork
  • Reliability
  • Organization
  • Time management
  • Cash handling
  • Documentation
  • Problem solving
  • Adaptability
  • Computer skills
  • Office skills
  • Quality improvement
  • Customer engagement
  • Customer relations
  • Customer education
  • Staff training
  • Inventory management
  • Product knowledge
  • Training development
  • Sales proficiency

References

References available upon request

Languages

English, Native

References

References available upon request.

Timeline

Clinical Consultant/Medical Assistant

NeuSpine Institute
02.2025 - Current

Medical Assistant

Florida Medical Pain Management
01.2018 - 01.2020

Organic Chemistry Private Tutor

Self-Employed
01.2016 - 01.2020

Bachelor's Degree - Chemistry

University of South Florida

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