Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Niama

Orlando,FL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Physical Therapy Technician

AdventHealth
08.2020 - Current
  • Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
  • Prepared patients to meet with physical therapists.
  • Executed interventions of modalities or exercise as directed by therapist or assistant.
  • Assisted with reception duties like scheduling patients and completing follow up calls.
  • Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted [Number] Physical Therapists to initiate different patient care plans in outpatient setting.

Customer Service Representative

JetBlue
01.2019 - 07.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Personal Trainer

LA Fitness
01.2016 - 12.2019
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.

Education

Bachelor of Science - Exercise Science

Southeastern University
Lakeland, FL
12.2019

Skills

  • Oral and Written Communications
  • Medical Records Documentation
  • Care Plan Completion
  • Medical Recordkeeping
  • Body Mechanics
  • Insurance Processing
  • Rehabilitation Services
  • Medical Equipment Instruction
  • Clinical Personnel Support

Certification

Basic Life Support (BLS) Certified


CPR Certified (American Health Training)

Timeline

Physical Therapy Technician

AdventHealth
08.2020 - Current

Customer Service Representative

JetBlue
01.2019 - 07.2020

Personal Trainer

LA Fitness
01.2016 - 12.2019

Bachelor of Science - Exercise Science

Southeastern University

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Nicholas Niama