Nicholas Niama
Orlando,FL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician
AdventHealth
08.2020 - Current
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Inventoried supplies and ordered more for office and patient rooms.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted [Number] Physical Therapists to initiate different patient care plans in outpatient setting.
Customer Service Representative
JetBlue
01.2019 - 07.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Personal Trainer
LA Fitness
01.2016 - 12.2019
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Education
Bachelor of Science - Exercise Science
Southeastern University
Lakeland, FL12.2019
Skills
- Oral and Written Communications
- Medical Records Documentation
- Care Plan Completion
- Medical Recordkeeping
- Body Mechanics
- Insurance Processing
- Rehabilitation Services
- Medical Equipment Instruction
- Clinical Personnel Support
Certification
Basic Life Support (BLS) Certified
CPR Certified (American Health Training)
Timeline
Physical Therapy Technician
AdventHealth
08.2020 - Current
Customer Service Representative
JetBlue
01.2019 - 07.2020
Personal Trainer
LA Fitness
01.2016 - 12.2019
Bachelor of Science - Exercise Science
Southeastern University