NICHOLAS N SCHWANDT
Martinsburg
Summary
Experienced Operations Supervisor with a proven track record, excelling in team leadership and continuous improvement. Skilled in data-driven decision-making and conflict management, I enhanced warehouse safety and boosted efficiency, fostering a high-performing culture that prioritizes quality and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inbound Assistant Manager
WebstaurantStore
05.2025 - Current
- Assist with managing the day-to-day operations within the receiving department, including appointment scheduling, unloading import containers and domestic trailers, systematic check-in and accuracy verification of inventory, and storing product for the shipping department.
- Train, coach, and develop team members to achieve operational goals and maintain high performance standards.
- Work closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department and to identify and resolve operational issues as needed.
- Provide clear, consistent communication to all teams on company policies and procedures.
- In collaboration with the Inbound Manager, lead weekly and monthly meetings to review metrics, discuss areas of improvement, address employee relations issues, and share updates on initiatives and projects.
- Assist in analyzing opportunities for improvement, including productivity growth, cost reduction, damage mitigation, and process efficiency.
- Collaborate with the facility’s leadership team to meet the needs of the distribution center and foster a strong team mentality.
- Partner with the Inbound Manager and Team Leads to create development plans for employees to maintain engagement and build a strong leadership bench.
- Coordinated inbound logistics operations, ensuring timely and accurate processing of shipments and inventory management.
- Implemented training programs for new staff, enhancing their understanding of operational procedures and safety protocols.
- Serve as a leader not only for the assigned department but for the entire distribution center, holding peers, managers, and employees accountable to expectations.
- The ability to communicate effectively using speech, vision, and hearing.
- Regular use of hands for simple grasping and fine manipulations.
- Regular bending, squatting, crawling, climbing, and reaching.
- The ability to regularly lift, carry, push, or pull medium weights, up to 75lbs
Operations Supervisor
Kroger Fulfillment Center
07.2022 - 05.2025
- Ensure food safety compliance, maintaining high standards to minimize risks and enhance warehouse safety
- Boost team morale through engaging leadership, improving communication and collaboration
- Optimize hiring, development, and training processes, enhancing onboarding efficiency and performance
- Analyze operational challenges in meetings, implement data-driven solutions for better store efficiency
- Mentor team members, foster continuous improvement, and promote collaborative problem-solving
- Conducted data-driven analysis of operational challenges, implementing targeted solutions that significantly boosted store efficiency and customer satisfaction
- One on one conversations to encourage personal growth
- Goal Setting with Team
- Schedules
- KPI (Key Performance Indicator) Reports
- Supervised daily operations to ensure efficient workflow and productivity across teams.
- Implemented process improvements that reduced operational costs and enhanced efficiency.
Production Coordinator
Kraft Heinz Company
09.2021 - 07.2022
- Provided technical support in liquid drink manufacturing, minimizing machine downtime
- Monitored quality and safety standards, implementing solutions to maintain high performance
- Monitored production processes, analyzed data, and implemented improvements to maximize output efficiency and reduce downtime
- Oversaw hiring, training, and performance management, fostering a high-performing team culture to achieve operational excellence
- Ensured strict adherence to HACCP, GMP, and OHMS standards, conducting regular audits and implementing corrective actions as needed
- Streamlined production processes, reducing downtime and boosting efficiency
- Implemented data-driven improvements, resulting in measurable output gains
- Fostered cross-functional teamwork to meet production targets and drive continuous improvement
Operations Manager
FedEx Ground
01.2020 - 08.2021
- Documentation of employees not showing up, resigning, terminations
- Use of walkies, computers, email, MyTime
- Ability to mentor, coach and act as a knowledge resource to other employees
- Led operations team, optimized load/unload rates, and resolved urgent customer issues, earning Bravo Zulu award for exceptional performance
- Fostered team cohesion through mentoring and coaching, empowering employees to excel in their roles and contribute to overall operational success
- Leveraged data analysis skills to interpret numerical information, draw insights, and make informed decisions to improve operational efficiency
Foreman/Operator
Long Fence & Home
09.2017 - 01.2020
- Led and managed laborers, oversaw guardrail installation, operated machinery, and collaborated with state inspectors to ensure project compliance and quality
- Optimized scheduling and string line processes, improving operational efficiency and project timelines while maintaining high safety standards
- Drove trucks, operated drill rigs and pounders, showcasing versatility and contributing to significant project completion rates
- Utilized MOT certification to implement precise traffic control measures, enhancing on-site safety and minimizing disruptions
- Fostered growth by mentoring team members, streamlining communication with inspectors, and adapting to evolving project requirements
Education
High School Diploma -
Stratford High School
Online06-2007
Skills
- Proficient in all Microsoft Applications
- Reach Truck
- Warehouse Supervisor Experience
- Conflict management
- Warehouse Management
- Inventory Control
- Machining
- Performance monitoring
- Incident reporting
- Recruitment and hiring
- MyTime Kronos
- Order Picking
- Production Management
- Leadership
- Mentoring
- Shipping & Receiving
- Pallet Jack
- MRP and ERP systems
- Risk management
- Continuous improvement
- Forklift
- Warehouse Experience
- Materials Handling
- Quality control
- Manufacturing
- Safety oversight
- KPI tracking
- Staff training
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
Certification
- Instructor for fork lift, boom & bucket & scissor lift, 2022-01-01, 2027-01-01, I give out classes to certify people on fork lift, boom, bucket & scissor lift.
- Driver's License
- Forklift Certification
- Train the Trainer Certified through Alliance, 2022-10-20, Does not Expire
- First Aid CPR AED Certified through Heartsaver, 2024-06-26, 2026-06-26
- Food Safety Certification, 2024-08-01, 2026-08-01
Timeline
Inbound Assistant Manager
WebstaurantStore
05.2025 - Current
Operations Supervisor
Kroger Fulfillment Center
07.2022 - 05.2025
Production Coordinator
Kraft Heinz Company
09.2021 - 07.2022
Operations Manager
FedEx Ground
01.2020 - 08.2021
Foreman/Operator
Long Fence & Home
09.2017 - 01.2020
High School Diploma -
Stratford High School