Nicolas Ocampo-Ramirez
Federal Protection Professional
Stockton,CA
Summary
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Federal Protective Security Officer
Paragon Systems
Sacramento, CA
01.2025 - Current
- Monitored security systems and conducted regular patrols to ensure safety of federal properties.
- Responded promptly to security incidents, coordinating with law enforcement as needed.
- Implemented emergency response procedures, maintaining readiness for various scenarios.
- Trained and mentored junior officers on security protocols and operational procedures.
Security Team Manager
General Dynamics
San Jose, CA
12.2018 - 08.2024
- Coordinates and performs routine to intermediate security tasks to ensure compliance with contractual security requirements.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Led employee relations through effective communication, coaching, training, and development.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Monitored property and investigated any areas of suspicion.
- Oversaw team of security officers and managed administrative duties, including scheduling and performance evaluations.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Led security operations, ensuring compliance with industry standards and regulations.
- Developed and implemented training programs for new security personnel.
- Conducted risk assessments to identify vulnerabilities and enhance safety protocols.
- Managed incident response efforts, coordinating with law enforcement and emergency services.
Armed Federal Security Officer
Triple Canopy
10.2019 - 02.2020
- Performed Hourly patrols of building areas, parking lots and facility grounds.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Logged vehicles entering and leaving premises.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Mobile Patrol Security Officer
Pacific Protection Security
03.2019 - 10.2019
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Patrolled bank location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
- Increased customer satisfaction by resolving public safety issues.
- Maintained excellent attendance record, consistently arriving to work on time.
Armed Messenger
Loomis
04.2017 - 02.2018
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Handled receipt, storage, identification and delivery of cash products for hundreds of clients.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Security Officer
Securitas Security Services USA
Sunnyvale, CA
10.2016 - 04.2017
- Authorized entrance papers and granted or denied entrance to building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of all employees and visitors daily.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to various emergencies weekly.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
Education
Diploma -
Gilroy High School
Gilroy, CAAssociate of Arts - Criminal Justice
San Joaquin Delta College
Stockton, CA04.2021
Skills
- Security Team Management
- Insider Threat Training
- Security Officer Development
- Solid ability to provide leadership using functional knowledge and interpersonal skills
- Excellent customer service skills and ability to work independently and ability to prioritize, schedule and complete multiple tasks
- Solid knowledge of all general functions and substantial understanding of policies and procedures to include National Industry Security Program Operating Manuel (NISPOM)
- Emergency Response
- Physical stamina
- Security operations expert
- De-escalation techniques
Certification
Exposed Firearm Permit
- First Aid/CPR Certified
Timeline
Federal Protective Security Officer
Paragon Systems
01.2025 - Current
Armed Federal Security Officer
Triple Canopy
10.2019 - 02.2020
Mobile Patrol Security Officer
Pacific Protection Security
03.2019 - 10.2019
Security Team Manager
General Dynamics
12.2018 - 08.2024
Armed Messenger
Loomis
04.2017 - 02.2018
Security Officer
Securitas Security Services USA
10.2016 - 04.2017
Diploma -
Gilroy High School
Associate of Arts - Criminal Justice
San Joaquin Delta College