Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicholas Olsen

Mesa,AZ

Summary

Results-oriented professional with extensive experience in visual merchandising and inventory management. Skilled in team leadership and strategic thinking, contributing to enhanced customer engagement and optimized store layouts across multiple locations.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

Lowes Home Improvement
Apache Junction, Arizona
02.2023 - 06.2025
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

District Merchandising Manager

Lowes Home Improvement
Mesa, Arizona
02.2019 - 02.2023
  • Developed merchandising strategies to enhance product visibility and customer engagement.
  • Implemented visual merchandising guidelines to maintain brand consistency across locations.
  • Evaluated store layout plans to optimize merchandise placement for maximum exposure.
  • Conducted regular store visits to ensure compliance with company policies and procedures.
  • Created monthly reports detailing store performance, inventory levels, and customer feedback.
  • Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.

Operations Manager

Best Buy
Phoenix, Arizona
02.2018 - 01.2019
  • Oversaw inventory management and loss prevention strategies effectively.
  • Implemented training programs for new employees on store procedures.
  • Analyzed operational processes to identify areas for improvement and optimization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored and improved efficiency of processes, team performance, and customer service.

District Merchandising Manager

Home Depot
Bozeman, Montana
02.2006 - 02.2018
  • Formulated merchandising strategies to elevate product visibility and customer engagement.
  • Collaborated with cross-functional teams to execute promotional events and displays.
  • Guided store associates in implementing merchandising standards and best practices.
  • Monitored inventory levels to ensure stock availability and prevent shortages.
  • Conducted regular store visits to assess compliance with merchandising strategies.
  • Utilized data analytics tools to evaluate sales performance and optimize product assortment.
  • Conducted regular store visits to ensure compliance with company policies and procedures.
  • Performed weekly audits of store shelves to ensure accurate stocking of products.

Education

Some College (No Degree) - Photography

Grossmont College
El Cajon, CA

Skills

  • Visual merchandising
  • Inventory management
  • Merchandising strategy
  • Attention to detail
  • Team leadership
  • Strategic planning
  • Planogram development
  • Space optimization
  • Merchandise flow
  • Employee training

Accomplishments

  • Top Performing Garden Manager 2012 +98,629 over plan (Home Depot)
  • Pacific North West Best Q1 expense control 2016 (Home Depot)
  • Pacific North West Best Bays Serviced 1H 2017 (Home Depot)
  • Pacific North West Highest Quality Bay Service 1H 2017 (Home Depot)

Timeline

Assistant Store Manager

Lowes Home Improvement
02.2023 - 06.2025

District Merchandising Manager

Lowes Home Improvement
02.2019 - 02.2023

Operations Manager

Best Buy
02.2018 - 01.2019

District Merchandising Manager

Home Depot
02.2006 - 02.2018

Some College (No Degree) - Photography

Grossmont College

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