Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS OUKOLOV

Richmond,VA

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

7
7
years of professional experience

Work History

Founder

NO Visuals
01.2018 - Current
  • NO Visuals, is a photography and media production company I started in January of 2018
  • The most frequent jobs I work consist of weddings, engagements, live music shows, and promotional shoots for other businesses and creative freelancers
  • Working with clients during their important, special, and exciting moments presents me with a great opportunity to build on my communication, adaptability, creativity, and customer service.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Developed strong partnerships with key industry players, contributing to an increased market presence.

Administrations Management

Yard Masters Irrigation, Lawn, and Garden Care
06.2019 - Current
  • As the office manager, I have had to cross train and pull aspects from every position in the office including account management, customer relations, billing and accounting, efficiency, and the delegation of jobs and responsibilities to my team
  • Through this job I have become very familiar with the basics of Microsoft Excel and Quickbooks.

Turf Care Technician

Yard Masters Irrigation, Lawn, and Garden Care
01.2019 - 06.2019
  • Yard Masters is a decently sized yard care company that boasts excellent customer care and relations along with precise and beautiful lawn care services
  • As a Turf Care Technician, it was my job to uphold those expectations
  • My job consisted of product care, record keeping, customer relations while in the field, efficiency, and attention to detail.

Electronics Team Member

Target
05.2018 - 12.2018
  • Target is a nationwide company offering quality customer service and a superior shopping experience
  • My role and responsibility in the electronics department consisted of assisting guests to find specific items, making suggestions of specific items, and answering any questions they may have
  • In addition to being trained in the electronics department, I was also trained in many other aspects of the store and was taught proper organizational skills, customer service skills, and sales techniques.

Team Member

Chipotle Grill
02.2017 - 05.2018
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Graduate taking AP and honors classes -

Clover Hill High School
Midlothian, VA
06.2017

Skills

  • Multiple Adobe applications
  • Account Reconciliation
  • Schedule Management
  • Office Management
  • Strong Problem Solver
  • Microsoft Excel
  • Quickbooks
  • CRM Programs
  • Social Media
  • Strong in person and over the phone customer service skills

Timeline

Administrations Management

Yard Masters Irrigation, Lawn, and Garden Care
06.2019 - Current

Turf Care Technician

Yard Masters Irrigation, Lawn, and Garden Care
01.2019 - 06.2019

Electronics Team Member

Target
05.2018 - 12.2018

Founder

NO Visuals
01.2018 - Current

Team Member

Chipotle Grill
02.2017 - 05.2018

High School Graduate taking AP and honors classes -

Clover Hill High School

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NICHOLAS OUKOLOV